Business Intelligence, Sr Analyst Cox Automotive Decision Support

Cox Automotive • Atlanta, GA

220d • $87,200 - $130,800

About The Position

This role focuses on business intelligence and operational data analysis under the Decision Support team supporting the Vehicle Solutions (Assurance and Vehicle Information). The Decision Support team leverages AI/ML and business data analysis capabilities to extract insights from the vast amounts of data to create new capabilities and optimize operations efficiencies. Responsibilities include maintaining and enhancing our BI reporting resources, drive efforts through self-servicing and automation, generating insightful deep-dives on problem solving and hypothesis analysis inquired by the business partners. The analyst will engage directly with our internal partners, facilitate meetings, and present in business reviews related to those analyses.

Requirements

• Bachelor's degree in Business, Economics, Engineering, Data Science, or another related field with 4+ years of experience focused on pricing optimization, data analysis, and client management
• A candidate may also have a Master's Degree with 2+ years of experience or a Ph.D. with 1+ year of experience
• A non-degreed candidate will have 8+ years of relevant experience in client-facing roles, pricing optimization, or a similar field
• Experience working closely with cross-functional teams, including sales, engineering, and data science
• Strong communication skills and project management experience
• Understanding methods, techniques, and tools used for data analysis (SQL, Tableau, Excel)
• Basic proficiency with Tableau or other BI tools to develop straightforward dashboards or charts
• Understanding data wrangling, feature engineering, and the fundamentals of quality assurance
• Strong analytical and problem-solving skills
• Ability to prioritize, multi-task, and meet deadlines
• Desire to continually learn and grow analytical skillset

Responsibilities

• Support the VI business process managers in their operations efficiencies initiatives (UCI, CR, and other inspection processes)
• Perform process-specific requirements analysis, develops business process descriptions, and creates detailed process documentation
• Support data analysis content for business cases, simulations and proposals for enhancements and new process developments
• Maintain and enhance the business intelligence reporting suite to support the business managers
• Provide daily support for the sales directors requests, including on-demand reports, commission assignments, and data corrections
• Produce and release various reports on enrollments, upgrades, cancellations, and performance metrics multiple times per week
• Generate and distribute monthly reports on new client welcome messaging, client churn, transactions pipeline opportunity insights, and updates for eligible clients and price reductions
• Draft, align, and finalize quarterly goals and manages the production and approval of the directors and managers quarterly payouts
• Track team changes and updates reporting mechanisms accordingly
• Produce analysis on client retention and revenue conversion
• Support the development of a retention data science model
• Continue to streamline, standardize, and further automate current processes

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties
• Seven paid holidays throughout the calendar year
• Up to 160 hours of paid wellness annually for their own wellness or that of family members
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree