Business Intelligence Engineer, Amazon Customer Service
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About The Position
Have you ever thought about what it takes to provide millions of customers with help across hundreds of social media handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is looking for a Business Intelligence Engineer (BIE) who is passionate about translating business problems into business insights, and can thrive working in a diverse, global team. As a Business Intelligence Engineer within Customer Service - Social Media, you're helping us understand current, and past customer behavior, to influence the solutions we build to deliver the best future experience. You're constantly identifying ways in which we can improve our understanding of the business, to make faster, more confident decisions.
