Business Intelligence (BI) Specialist

State of Georgia • Atlanta, GA

410d • $65,000 - $75,000

About The Position

The Business Intelligence (BI) Specialist position at the Technical College System of Georgia (TCSG) is a full-time role focused on supporting data-driven decision-making within the Office of Workforce Development. The specialist will transform raw data into actionable insights, working closely with program managers, policymakers, and IT teams to analyze workforce program outcomes, develop performance dashboards, and streamline reporting processes. This role is critical for enhancing operational efficiency, monitoring program success, and ensuring compliance with reporting requirements.

Requirements

• Bachelor's degree in Business Analytics, Data Science, Computer Science, Economics, or a related field OR three (3) years of experience in business intelligence, data analytics, or a similar role, preferably in a government or public service setting.
• Experience in business intelligence, data analytics, or a similar role, preferably in a government or public service setting, working with workforce development programs, WIOA, or labor market data.

Nice To Haves

• Experience in state or local workforce development programs.
• Familiarity with labor market information systems and economic forecasting tools.
• Understanding of federal workforce legislation, including WIOA and related performance reporting requirements.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
• Proficiency with BI tools (e.g., Power BI, Tableau).
• Advanced Excel skills, including pivot tables, charts, and data visualization.
• Experience with databases and query languages (e.g., SQL) for data extraction and analysis.

Responsibilities

• Extract, clean, and analyze data from multiple internal systems and external data sources.
• Create and maintain dashboards and reports that measure the effectiveness of workforce programs.
• Prepare comprehensive data summaries, presentations, and reports for program managers, executives, and other stakeholders.
• Design and implement data models, reports, and dashboards using BI tools (e.g., Power BI, Tableau).
• Continuously monitor and improve data quality, accuracy, and timeliness.
• Provide technical expertise in integrating various data sources, including case management systems, labor market data, and federal reporting systems.
• Work with cross-functional teams to identify and meet business intelligence needs.
• Provide guidance and training to agency staff on BI tools and data interpretation.
• Collaborate with IT and program staff to automate reporting processes and ensure data is available and accessible in real-time.
• Assist in evaluating the impact of workforce programs and services, identifying trends and areas for improvement.
• Participate in strategic planning processes by providing data-driven insights and forecasting workforce trends.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree