About the position
NFF’s Consulting team works with nonprofit organizations, funders, coalitions, networks and other mission-driven partners to address issues of finance within the nonprofit system. The team engages most often with cohorts of nonprofit leaders who are at an inflection point in their organization’s journey and experiencing tremendous change and systemic inequities. We support these leaders by being a thought partner, providing advice on ways to build financial strength, and informing decision-making through analysis. We believe we can only succeed when recognizing and complementing the organization’s unique strengths, aspirations, and values. NFF is seeking a Business Intelligence Associate, Consulting who will play a key role in developing and maintaining the infrastructure, workflow processes, and systems necessary to promote effective operations, data management, practice management, and team support. The Associate, Consulting will work closely with Practice and Capacity management team members to provide project administration and management, logistics coordination, sector-specific research, and analyses of quantitative and qualitative data to support internal department efforts. The Associate will also build out reports and develop a general data infrastructure that better reflects team needs and compliance metrics. This is an exciting opportunity for someone who’s passionate about building out efficient systems and processes utilizing data driven decisions to support the Consulting Department with delivering exceptional client services.
Responsibilities
- Collaborate within the Consulting department to support rigorous systems, data, capacity and project management.
- Develop, update, and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date.
- Support the maintenance of a custom suite of Salesforce reports that reflect internal and external compliance metrics.
- Create customized outputs that share the impact of consulting services, client demographics, and other important metrics during meetings with team and other NFF departments.
- Support the administration of invoicing and billing for program engagements and funders, including disbursement and tracking of re-grants, processing payments, reimbursements, and signature documents.
- Support the administration of internal department meetings, including managing technology requirements, preparing materials, capturing and sharing notes, and tracking follow-up actions.
- Support the development of analyses and materials for internal practice and/or capacity management efforts and follow up on items resulting from the meetings and other implementation efforts.
- Document client outcomes, learning, and feedback to support the accomplishment of initiative deliverables.
- Establish, maintain, and update electronic files, databases, records, and other documents.
- Compose and process a variety of standard documents and correspondence, which may be confidential in nature.
- Plan and manage multiple project work plans, meeting internal and external deliverables in an efficient and timely manner.
- Manage key administrative functions in support of efficient operations and achievement of program goals.
- Monitor changes in projects and ensure plans are applicable with organizational rules and regulations.
- Develop a process to monitor client financial information, data capture, and scheduling.
- Track and manage progress against budget, capacity, and delivery targets.
- Identify opportunities for improvements; recommend policy or process changes as appropriate.
- Perform other duties as assigned.
- Support the development of internal impact reports, compliance metrics, and operational insights for consulting work.
- Update and maintain database in Salesforce including keeping financial and impact records and other documents organized and up to date.
- Support colleagues with initial assessments, data analysis and sector research.
- Manage and monitor client data, reports, files, and research.
- Support the development, distribution, collection and analysis of client outcome and demographic surveys.
Requirements
- Minimum of 1 year of professional work experience, preferably in nonprofit management, philanthropy, government, consulting and/or financial services.
- Strong relationship-building approach with the ability to center the needs of internal team members and consulting clients.
- Strong analytical and research skills and ability to work with large amounts of data to create reports and presentations independently.
- Proficient with Microsoft Office Applications (e.g., Excel, Word, and PowerPoint).
- Ability to build flexible and efficient tools for data visualization and clear presentations.
- Experience with Salesforce and Asana are a plus.
- Self-starter who takes ownership and demonstrates accountability.
- Strong organizational and time management skills to support multiple projects and work plans simultaneously.
- Effective communication skills on project timelines and deliverables, both written and verbal.
- Flexible, adaptable, and willing to pivot on short notice to meet the organization ’s needs.
- Committed to continuous improvement and demonstrate a growth mindset.
- Embodies NFF’s mission, core values and commitment to equity.
Benefits
- Salary range of $68,000-72,000.
- Up to 18 paid holidays.
- 3 floating holidays.
- Unlimited vacation time off.
- Health insurance with a NFF funded health reimbursement account.
- Employer match and non-match contributions toward retirement plan.
- Flexibility to work remotely or from NFF offices in major cities.
- Work from home fund.
- Flexible spending accounts that cover medical, commuter, and childcare costs.
