Business Intelligence and Reporting Director

TX-HHSC-DSHS-DFPS • Austin, TX

1d • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals. What You Get Beyond Your Paycheck When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster. You can see all the details here: ERS recruitment brochure Functional Title: Business Intelligence and Reporting Director Job Title: Director IV Agency: Dept of Family & Protectve Svc Department: DATA & DECISION SUPPORT/DDS Posting Number: 12188 Closing Date: 01/12/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Group: TEXAS-B-29 Salary Range: $11,422.16 - $12,708.33 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: Austin MOS Codes: 8003,8040,8041,8042,10C0,111X,112X,113X,114X,20C0,30C0,40C0,611X,612X,631X,641X,648X,90G0,91C0,91W0 97E0,SEI15    Brief Job Description:  Performs managerial work providing direction and guidance in strategic operations and planning. Work involves establishing the strategic plan and goals and objectives; developing policies, procedures, and guidelines; establishing priorities, standards, and measurement tools for determining progress in meeting goals; coordinating and evaluating program activities or business functions; and reviewing and approving budgets within departments or divisions. Supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Requirements

• Graduation from an accredited four-year college or university
• 3+ years of management experience
• 3+ years of experience working with child or adult welfare data
• 5+ years working in government or public sector
• 5+ years of Data and analytics experience
• Deep understanding of business intelligence (BI) platforms, tools, and best practices (e.g., Tableau, SQL, etc.).
• Comprehensive knowledge of data architecture, data governance, and the principles of enterprise reporting and analytics.
• Knowledge of organizational strategies and priorities related to data utilization and decision-making.
• Understanding of regulatory, compliance, and security considerations in enterprise-wide data management.
• Knowledge of the legislative process and experience managing teams through a legislative session.
• Strong leadership and team management skills, including experience leading high-performing teams across reporting and analytics functions.
• Exceptional communication and interpersonal skills for stakeholder engagement and executive-level presentations.
• Proficiency in designing, implementing, and optimizing scalable BI/reporting solutions.
• Strategic thinking and problem-solving ability to identify and address complex reporting/analytics challenges.
• Ability to translate business needs into actionable data solutions with measurable impact.
• Capacity to oversee and align reporting portfolios and ad-hoc analytics teams with enterprise-wide strategy.
• Ability to manage large-scale reporting projects with cross-functional collaboration.
• Expertise in fostering a culture of data-driven decision-making and innovation within the agency.
• Skill in mentoring, coaching, and developing data teams, driving professional growth aligned with organizational goals.
• Commitment to delivering high-quality data products and insights while maintaining adaptability to evolving business needs.

Responsibilities

• Develop standards for achieving goals.
• Respond to legislative inquiries and requests for information and participate in developing legislative appropriation requests.
• Participate in or oversee strategic communication efforts.
• Oversee the collection, organization, analysis, and preparation of reports.
• Develop long-range and short-term plans.
• Administer and direct programs in a specific area.
• Directs program activities and/or business functions within a department or division.
• Develops and implements techniques for evaluating program activities and/or business functions within a department or division; and identifies need for changes.
• Develops and establishes goals and objectives consistent with the agency’s strategic plan.
• Develops, reviews, and approves budgets and major expenditures; and ensures that requirements of funding sources are met.
• Develops policies, procedures, and guidelines; and monitors compliance.
• Plans, develops, and approves schedules, priorities, and standards for achieving goals; and directs evaluation activities.
• Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees.
• Reviews and approves management, productivity, and financial reports and studies.
• Reviews results of special investigations, internal audits, research studies, forecasts, and modeling exercises to provide direction and guidance.
• Provides professional oversight and guidance to other occupations or support staff, including executive and/or management-level staff, to ensure compliance with and adherence to regulatory standards and established procedures.
• Performs related work as assigned.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment
• You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees