Business Intelligence Analyst (Mid-Level) P&C Claims Analytics

USAA • Phoenix, AZ

411d • $81,770 - $147,190

About The Position

The Business Intelligence Analyst (Mid-Level) at USAA plays a crucial role in supporting Claims operations by transforming data into actionable insights and visualizations. This position involves collaboration with decision science analysts and business partners to lead analytic initiatives using tools like SQL, Tableau, Python, and Sigma. The analyst will analyze complex business problems, identify trends, and craft specifications for reports based on business needs, all while ensuring adherence to risk and compliance policies.

Requirements

• Bachelor's degree in a quantitative analytics field or 4 years of related experience in statistics or quantitative analytics.
• 4 years of experience in data/analytics or functional business experience in the respective industry, or an advanced degree with 2 years of experience.
• Experience identifying and implementing innovative approaches to business problems.
• Experience developing business deliverables using business intelligence platforms and SQL-based languages.
• Proven ability to build business knowledge through partnerships at various levels.
• Demonstrated advanced communication skills and ability to deliver presentations.

Nice To Haves

• 1 or more years of Property & Casualty Claims experience.
• Familiarity with SQL, Tableau, Python, and data prep/transformation.
• Excellent presentation and PowerPoint skills.
• Proven ability to collaborate with stakeholders and manage multiple projects.

Responsibilities

• Gather complex business requirements by partnering with customers to define business problems and data needs.
• Lead the development and implementation of business intelligence solutions, including data visualization and transformation.
• Collaborate with IT execution teams on analytic infrastructures and data engineering efforts.
• Apply data visualization best practices to identify and interpret trends or patterns.
• Prototype solutions for displaying information based on business needs.
• Act as a trusted data visualization advisor to stakeholders to drive business value.
• Participate in industry groups to stay updated on trends and share best practices.
• Ensure risks associated with business activities are effectively identified and controlled.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs
• Career path planning and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees