Business Intelligence Analyst II
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About The Position
As we expand the breadth of our data footprint across the company, Payscale is seeking a Senior Business Intelligence Analyst, reporting to the Manager, Business Intelligence, supporting the Go-To-Market organization. As a member of the GTM Revenue Operations function, you will work with cross-functional teams to organize and shape data, surface insights, and recommend actions that will drive business decisions. While this role will support all GTM teams, the primary stakeholders will be leaders within the Customer Experience (CX) org including onboarding, professional services, and support functions. You will play an instrumental role in supporting teams that ensure customers are receiving maximum and sustained value from our products from the very beginning of our relationship. The ideal candidate understands the SaaS business model and typical customer journey, has experience and comfort with managing imperfect and/or unorganized data, and has the technical and business skill to curate scorecards and stories which help us understand trends in the business. This role will partner with the broader Business Intelligence team to further democratize and scale our use of data, including enabling stakeholders and end-users to use data more effectively in day-to-day interactions with reps. This is a first of its kind BI role and you will have the autonomy and empowerment to evolve the data landscape within CX, transforming the effectiveness and efficiency with which customers begin their Payscale journey post-sale.
