Business Intelligence Analyst I - Information Technology

Pima County • Tucson, AZ

13h • Onsite

About The Position

The Pima County Information Technology Department is seeking an entry-level Business Intelligence Analyst I who will work closely with business units to analyze, document, and design solutions for data analysis, interpretation, and reporting. This role involves providing data that is accurate, congruent, and reliable, ensuring that the information is easily accessible to user departments for analysis or integration with other systems. The successful candidate will have experience: Working within the Agile sprint methodology Using Microsoft Excel (including lookups, formulas, pivots, and macros) Writing SQL statements to analyze data, including joining, filtering, and aggregating Writing procedures and work instructions Communicating with internal and external customers through written, verbal, interpersonal, and management presentations Operating as an effective member of a team Problem-solving and resolution techniques Analytical and conceptual skills with a strong attention to detail We offer an opportunity to apply and expand your skills, work in a supportive team environment, and advance your career. Bring your energy, enthusiasm, professionalism, and drive for continuous improvement and help make a difference in your community by supporting the mission of Pima County government. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• Bachelor's degree from an accredited college, university, or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college, university, or technical trade school may be substituted.)
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.

Nice To Haves

• Minimum one (1) year of experience with/knowledge of SQL (writing SQL statements to query data).
• Minimum one (1) year of experience with/knowledge of Power BI, Tableau, and other analytic tools (writing reports, visualizations, or dashboards).
• Minimum one (1) year of experience with/knowledge of problem analysis (case studies or business process reviews).
• Minimum one (1) year of experience communicating with others to define business problems and solutions.

Responsibilities

• Acts as the subject matter expert on reporting tools and data analysis; makes recommendations on process changes
• Provides data analysis and reporting solutions support for various departments
• Works on data analysis tasks within one or more functional areas independently or as part of a team
• Collaborates with internal and external stakeholders to gather and validate requirements
• Develops and writes business requirements for identified data analysis and reporting solutions
• Creates and maintains a variety of reports, data queries, scripts, workflows, and automated tasks using structured query language and various database management tools
• Identifies and analyzes commonly used queries and reports to determine if currently available solutions are applicable
• Researches reporting problems and assists in the creation of models to help analyze reporting needs
• Develops, executes, and documents user test plans
• Coordinates and performs quality control testing of new or updated software and processes; helps resolve issues based on test results
• Verifies that collected data meets required quality standards
• May maintain the quality of metadata repository/data dictionary by adding, modifying, and deleting data
• Creates data quality tickets and ensures they are resolved in a timely manner
• Assists in the development and presentation of end-user training materials
• May train and assist clients in the use of business intelligence solutions

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level