Business Integrator
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About The Position
The Business Integrator role is directly responsible for integrating new initiatives into Customer Care by assisting with the development and implementation of business policies, work procedures, and response guidelines associated with business-related initiatives and projects, sales and marketing initiatives, and supply chain initiatives and projects applicable to Customer Care. This position functions as the liaison between Business Platforms and Customer Care to align and support the needs of the business with value-added activities. The role represents Customer Care in the support of Business Platforms, cross-functional department initiatives, and works with internal and external partners to provide Customer Care's expertise in process, systems, policies, etc., to ensure successful implementation of Business Initiatives.
