Business Intake Representative

Dinsmore & Shohl LLPCincinnati, OH
3d

About The Position

At Dinsmore, our strength comes from our people. With more than 750 attorneys across 30+ offices nationwide, we are dedicated to building a dynamic, client-focused Firm recognized for excellence. Together we work to build a strong market profile, highlighting our capabilities to clients and attracting talented attorneys and business professionals who seek a supportive environment where they can thrive. Discover how you can grow with us at www.dinsmore.com. Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This individual is responsible for all facets of the Firm’s new business intake process.

Requirements

  • Proficient in Microsoft Office, including Word, Excel and Outlook, with the capacity to learn new software quickly
  • Data entry experience, ideally within the medical or legal fields
  • Ability to make effective and accurate decisions while also knowing when to ask questions, think analytically and creatively
  • Possess extreme attention to detail
  • Excellent time management and organizational skills are necessary
  • Excellent verbal and written communication skills are necessary
  • Ability to work independently as well as within a team
  • Exceptional interpersonal skills with a positive and helpful customer service attitude
  • Ability to multitask and work on complex tasks in a fast-paced deadline driven environment

Responsibilities

  • Review and process new client and matter intake forms for completeness and compliance with Firm policies
  • Analyze new client and matter intake information for quality and completeness while meeting established time constraints
  • Accountable for clear communication and prompt follow-up necessary to ensure quality and completeness
  • Collaborate with attorneys and internal teams to resolve missing or incomplete intake information
  • Submit client and matter information through the Firm’s new client/matter review process
  • Maintain accurate and up-to-date client and matter data in Firm systems
  • Perform additional duties as assigned as they relate to business intake
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