Business Insurance Client Executive

Marsh McLennan•Alpharetta, GA

16d•Hybrid

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Client Executive (Non-Sales) at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to our Alpharetta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week. A day in the life. As a Business Insurance Client Executive (Non-Sales ), you will: Marketing - Initiate and manage the overall marketing process with a technical understanding of industries and coverages and the ability to develop and build upon relationships with carriers. Effective negotiation and strong placement skills along with the ability to prepare client proposals are essential. Client Service – Manage day to day client relationships by providing high level of service and responsiveness to client’s needs. Provide commentary on coverage inquiries, contract review, analytics and market feedback, offer guidance on claims and risk control and coordinate administrative questions with Account Managers. Ability to work independently of Producer on own book of business. Coordination with Producer – Manage Producer expectations, effectively anticipate client needs and work with account team towards accomplishing production, retention, growth, and client service goals. Proposals – Coordinate and produce insurance proposals, stewardship reports, analytics/benchmarking, market commentary and other client deliverables. Be prepared to assist Producer on calls and client meetings. Review and evaluate submissions and proposals prepared by Account Managers. Sales Calls and Presentations – with Producer or independently as needed Provide Loss Analysis/Stratification Information – Quantify client exposures and claim data to provide appropriate loss analysis, stratification and analytical output for clients. Our future colleague. We’d love to meet you if your professional track record includes these skills:

Requirements

7-10 years of commercial property and casualty insurance brokerage or agency experience in marketing, consulting and risk management
High School Graduate. College degree is preferred but not required
CPCU, CIC or ARM Designations preferred
Ability to work in a faced paced environment with an attention to detail and accuracy
Extensive computer skills, excellent communication skills, effective presentation and negotiation skills, ability to lead others, problem solver, multi-tasked, flexibility in working with different personalities, strong customer loyalty, self-motivated, high level of professionalism, ability to anticipate client needs
Extensive knowledge of how insurance products are utilized and administered.
Extensive knowledge of markets and marketing techniques
Proficiency with agency management software (Sagitta, Image Right)
A shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability

Responsibilities

Initiate and manage the overall marketing process with a technical understanding of industries and coverages and the ability to develop and build upon relationships with carriers.
Manage day to day client relationships by providing high level of service and responsiveness to client’s needs.
Provide commentary on coverage inquiries, contract review, analytics and market feedback, offer guidance on claims and risk control and coordinate administrative questions with Account Managers.
Manage Producer expectations, effectively anticipate client needs and work with account team towards accomplishing production, retention, growth, and client service goals.
Coordinate and produce insurance proposals, stewardship reports, analytics/benchmarking, market commentary and other client deliverables.
Quantify client exposures and claim data to provide appropriate loss analysis, stratification and analytical output for clients.