Business Insurance Account Associate
About The Position
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Account Associate at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). Applicants must be within driving distance to our Ridgeland, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week. A day in the life. As an Business Insurance Account Associate, you will: Basic Knowledge of Agency Management System Assist with client service deliverables aligned with tasks Steps in to support account team members on any/all functions as needed. Assists other Account Associate's during high volume times as needed. Basic knowledge of available tools (Reference Connect, Playbook, MMA U) Provides New Business, Renewal and General Service Support based on the following tasks: AMS Data Entry: new business support, renewal support, special projects Order and File Loss Runs Generate Certificate Holder Lists Download E-Mods or request from insurance carrier Order Flood Zones Order ISO Prometrix Reports Certificate Issuance Evidence of Property Issuance Auto ID Card Issuance
Requirements
- High School Diploma Required
- 0-12 months prior experience
- Reliable and punctual
- Developing active listening, verbal and written communication skills, customer service skills
- Developing attention to detail and sense of urgency and problem-solving abilities
- Team player and eager to learn
- Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
- Developing basic understanding of prioritization & organizational skills
- No direct carrier interaction but understands the importance of strong carrier relationships.
- Basic application of tools & resources
- Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
- Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
Responsibilities
- Basic Knowledge of Agency Management System
- Assist with client service deliverables aligned with tasks
- Steps in to support account team members on any/all functions as needed.
- Assists other Account Associate's during high volume times as needed.
- Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
- Provides New Business, Renewal and General Service Support based on the following tasks:
- AMS Data Entry: new business support, renewal support, special projects
- Order and File Loss Runs
- Generate Certificate Holder Lists
- Download E-Mods or request from insurance carrier
- Order Flood Zones
- Order ISO Prometrix Reports
- Certificate Issuance
- Evidence of Property Issuance
- Auto ID Card Issuance
Benefits
- Medical, dental and vision insurance
- 401K and company match program
- Company-paid life and disability
- Generous paid time off programs
- Employee assistance program (EAP)
- Volunteer paid time off (VTO)
- Career mobility
- Employee networking groups
- Tuition reimbursement and professional development opportunities
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
