Oliver Wyman Actuarial – Business Impact Manager

Marsh McLennan

9d•$120,000 - $200,000

About The Position

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. The Actuarial Practice of Oliver Wyman works with companies to manage property and casualty, life and annuity, and healthcare risks across a broad range of industries. Our firm assists with quantification of risk and loss exposures, and provides advice on external business strategy, internal risk management, implications of mergers and acquisitions, and new product development. We use mathematical and statistical modeling skills and our qualitative assessment methodologies to assist our clients in evaluating and addressing risk. We offer solutions so our clients may manage and prepare for the potential financial consequences of uncertain future events. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Oliver Wyman Actuarial is seeking an exceptionally qualified candidate for a Senior Business Impact Manager position to provide business operations support to the Health Practice Leader and Health Leadership Team. The Senior Business impact manager will play a critical role in supporting these leaders to own and drive key initiatives, execute on practice objectives, facilitate effective communication and smooth day-to-day operations for the Health team. This position will involve close collaboration and partnership across all levels of the Actuarial Health Practice along with cross-functional teams, and Oliver Wyman’s Health and Life Sciences management consultants. This role requires an effective operator who is eager and able to “roll up their sleeves” to drive work quickly, has exceptional organizational abilities, and possesses outstanding diplomacy and interpersonal skills enabling them to engage, build trust, and inspire individuals at all levels.

Requirements

7+ years of relevant full time work experience; prior experience in consulting and/or the insurance industry beneficial but not required.
3+ years of experience working with or supporting the C-suite or senior level leadership team
Experience handling highly confidential, sensitive, and business-critical issues.
Demonstrated ability to build relationships and trust at the highest levels.
Proven track record of managing complex projects and driving strategic initiatives from ideation to completion.
Prior client/executive-facing experience with demonstrated ability represent oneself and the company well.
Proficient in Microsoft Office products (Outlook, Word, Excel, PowerPoint; Project and Visio a bonus), Adobe Acrobat, and the aptitude to learn customized company software programs; Smartsheet and Microsoft Power BI is a plus.
Excellent written and verbal communication skills, including experience in creating and delivering effective presentations to senior leadership and internal and/or external leadership communications.
Willingness to travel as needed to support the business.
Excellent project manager, who inclusively convenes relevant stakeholders to produce high-quality work and ensure high-quality output from others.
Ability to manage multiple priorities and deadlines in a fast-paced environment while maintaining attention to detail and understand when to escalate issues appropriately and respectfully.
Deep understanding of staffing models, resource allocation, and project staffing dynamics, with the ability to optimize utilization and improve forecasting accuracy.
Experience leading process redesign initiatives to enhance operational efficiency, including implementing tools or systems to improve visibility into project and resource status.
Ability to adapt and thrive in a fast-paced, highly visible and evolving work environment; have a growth oriented, service-minded leadership philosophy.
Excellent communication and presentation skills, with the ability to convey complex information in a clear and compelling manner.
Strong problem-solving skills, with a demonstrated ability to analyze complex issues, develop creative solutions and drive results.
Results oriented with a focus on achieving measurable results and outcomes.
Have a high level of integrity, discretion, and professionalism when handling sensitive and confidential information.
Exceptional interpersonal skills, with the ability to build relationships through influence rather than authority and engage stakeholders at all levels.
A Role Model on the team – always approachable and consistently demonstrates a positive attitude and inclusive behavior.

Responsibilities

Manage operational functions: Ensure the smooth operational running of the business for the Health Practice across a range of areas: problem resolution, drafting presentations and communications, managing the action list, staying abreast and ahead of trends.
Own key elements of the operational functions for the Actuarial Health team, including coordinating and/or delivering elements of key processes such as budgeting, staffing, recruiting, training & mentorship, business development, etc.
Drive implementation of key initiatives: Identify and implement improvements in operational processes, enhancing efficiency and effectiveness in day-to-day activities.
Deliver strategic decision support analyses to practice leadership, leveraging data, analysis, and problem-solving skills to enable informed decision-making.
Collaborate with HR, Finance and IT to streamline internal workflows and support scalable growth.
Meeting and project management: The effective running of practice operations and leadership meetings including crafting agendas, preparation of presenters, meeting management and meeting outcomes and action items.
Ensure timely delivery and strong “upward management” of operational activities such that the Practice Leader and other key stakeholders receive regular progress updates, including proactively flagging delivery risks or delays.
Coordinate resources and track project milestones.
Internal communications: Facilitate communication and collaboration to achieve common goals.
Prepare necessary reports and presentations for senior management.
Build trust with key stakeholders across the business: Build trust and maintain relationships with internal and external stakeholders, including the Health Actuarial staff at all levels and others across the OW and Marsh family.
Support building and monitoring of practice strategy: Support leadership team to develop and implement strategic plans that align with the organization’s goals and objectives.
Monitor progress and provide insights to ensure successful execution.
Increase visibility into business performance and client impact.
Provide ad hoc support to Practice Leader: Stay very closely aligned to the Health Practice Leader, flexing priorities with agility as leadership needs evolve.
Deliver a wide range of ad hoc pieces of work as they arise.