Business Excellence Specialist
About The Position
The Business Excellence Specialist is an essential member of the BE organization who will support store success both remotely & onsite. Reporting directly to the North American Business Excellence Leader, this individual will work closely with leadership to implement new sales initiatives as they relate to store success. Problem-solving, onsite validation, Onsite Store Support, and Store Manager training are all a large part of the job. Occasional project management will be required, as well as Policy & Process development and maintenance. This position requires travel up to 75% of the time.
Requirements
- 2 years of experience of multi - site leadership or Minimum 2 year of experience as an Operations Manager.
Nice To Haves
- Solid business sense balanced with technical aptitude
- Time Management skills, ability to balance urgent vs important
- Excellent communication skills
- Some project management experience
- Cross-functional management ability
- Experience driving change
- Ability to influence at varying levels of the organization
- Advanced MS Office proficiency including Excel and PowerPoint
Responsibilities
- Onsite validation of compliance & Business Excellence elements
- Store Business Review & Business Excellence Process Confirmations
- In-person store audits
- Visit stores with chronic misses on Business Excellence metrics, establish Root Causes
- Recommend corrective actions to be completed that will correct the problem
- Support branches in need of onsite emergency support
- Coordinate & assign online training for new Store Managers
- Conduct Virtual training to supplement online training, including "go-do" assignments to review with your students
- Onsite visits to reinforce the above training and validate understanding/implementation
- Project Manage New Store Openings
- Act as ERP Subject Matter Expert to support questions from all departments, mainly branches.
- Policy writing & maintenance
- ERP programming testing and new functionality change management
- Testing new processes for the Digital Team
Benefits
- Monday to Friday working hours - very few weekends
- Opportunity to progress within a global business
- An opportunity to impact Store success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
