Business Engagement Specialist

Easterseals-Goodwill Northern Rocky Mountain Brand•Post Falls, ID

15h

About The Position

Join our awesome Easterseals-Goodwill team and make a difference in your community! The Senior Community Service Employment Program offers seniors the opportunity to demonstrate their work ethic, enthusiasm, loyalty and life experience empowering them to improve their economic self-sufficiency. We hire people who are customer focused, caring, bright, committed to the greater good with an extremely strong desire to help those in need. This position is responsible for recruiting participants and building relationships with businesses within our communities. You will be responsible for working with participants to develop their confidence so that they can improve their income and self-reliance. You will work with a dynamic team of employment specialists across the state who work together to ensure participants have the skills and tools necessary to obtain employment. You will be responsible for coaching participants through challenges they face before and after they obtain employment. You will assist participants with outlining their skills via resume and cover letter development as well as interview preparation and job skills training. You will be responsible for working with and documenting your work with participants to ensure they are successful in their new jobs as well as to coach them on career advancement opportunities . We are customer-focused with a goal of income improvement for participants. This position requires superior customer service skills, the ability to effectively handle competing priorities, provide positive reinforcement to a wide variety of participants with varying skill level, as well as creativity and belief in the mission of ESGW. You will have the personal opportunity to have a profound and positive impact on seniors across the state of Idaho.

Requirements

Excellent oral, written, organizational, and record-keeping skills.
Working knowledge of community resources and employers.
Experience working with persons with diverse backgrounds
Proven interviewing, counseling, and customer service skills
Ability to move from one task to another quickly and with ease.
Ability to manage change with a positive attitude.
Applicant must be physically and mentally able to perform all job requirements.
All positions require the completion of a background check.
Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
Proven time management skills.

Nice To Haves

High School/Equivalent Degree in social services or related field preferred but not required.
0-2 years Proven experience with job development and/or employment placement.

Responsibilities

Gather, compile, and maintain current labor market and business data to provide information to participants seeking advice on employment opportunities.
Keep participants and employment specialists informed of current employment opportunities in the community by monitoring job openings through job service, newspapers, and a variety of internet job posting search engines.
Develop and continue relationships with employers, community organizations, and leaders to assist participants in gaining and/or maintaining employment.
Organize, develop, and present job readiness classes “Job Club” to meet the employment needs of participants.
Facilitate weekly training in appropriate job skills topics, which may include on-the-job experiences and culturally appropriate skills training for minorities.
Develop, organize, and maintain community service assignment for participants where there is opportunity for them to build their current skill level in accordance with the Individual Employment Plan.
Establish, retain, and ensure fulfillment of assignment at community service sites for participants.
Increase awareness of SCSEP in assigned counties.
Recruit participants according to DOL guidelines.
Seeks clarification on processes and works with other team members to identify suggestions for improvement .

Benefits

Medical, Vision, Dental, and Voluntary Products
Paid Time Off (PTO)
401(k) Retirement Plan + up to 4% contribution
Tuition Assistance
Flexible Spending + Health Savings Accounts
10% Discount on ESGW Services
Employee Wellness Program
30% Discount at Goodwill Stores
Referral Programs
Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.