Business Engagement Associate, SEDI

State of New York•Syracuse, NY

38d•$62,000 - $67,000•Onsite

About The Position

This position will require in-office presence. Hybrid work schedules may be possible based on specific job duties and consistent with ESD policy. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation. BASIC FUNCTION: The Business Engagement Associate will act as a primary point of contact for NYS SEDI businesses, including small and local firms, interested in semiconductor-related opportunities, such as semiconductor manufacturing fab construction, across New York State as part of the Governor's Office of Semiconductor Expansion, Management, and Integration (GO-SEMI). They will connect firms with emerging opportunities in semiconductor fab construction and supply chain to maximize the economic benefits of the industry for all New Yorkers. They will work with regional and statewide stakeholders to align relevant technical assistance programs with the semiconductor ecosystem, ensuring SEDI businesses have access to necessary resources and support. They will serve as a critical link between GO-SEMI's strategic initiatives and operational execution, ensuring alignment with New York and ESD's broader semiconductor development goals.

Requirements

Education Level Required: Bachelor's degree preferred. Associate's degree with 5 years' direct relevant experience may be substituted.
Relevant Experience Required: 3 years of experience in business outreach, customer service advocacy, or related roles, with a proven track record in public communication and executing outreach strategies to enhance awareness.
Knowledge Required: Strong presentation and facilitation skills, with the ability to engage, educate, and promote various programs and available resources. Excellent organizational skills with the ability to track and report progress effectively. Proficient in MS Office Suite, and familiarity with CRM platform for tracking engagement and managing outreach activities.
Availability to work on-site Monday through Friday.

Nice To Haves

Experience assisting small businesses with growth or procurement services preferred.

Responsibilities

Actively manage a portfolio of SEDI firms, building relationships to understand their needs and directing them to relevant supports, including access to capital, technical assistance, and workforce training initiatives.
Regularly check in with firms to track progress in accessing resources and securing contract opportunities.
Proactively conduct outreach to expand and refine the portfolio of firms engaged in or interested in semiconductor industry opportunities.
Capture SEDI Business interests and capabilities and share potential opportunities in semiconductor industry with the interested businesses.
Serve as the first point of contact for firms expressing interest in semiconductor-related workforce and business development programs and resources and meet with the firms in person or virtually during business hours.
Answers questions about SEDI opportunities in semiconductor industries, as well as general GO-SEMI related questions, from the public during regular office hours.
Report on progress, including on firm engagement, and firm participation in the semiconductor industry, to Vice President of Utilization and GO-SEMI leadership.
Identify and escalate common issues or challenges faced by firms to inform new program development or direct existing resources effectively.
Stay informed about TA programs and access to capital programs, and any updates and changes, ensuring firms receive accurate and timely guidance.
Attend workshops and events as directed on behalf of the GO-SEMI SEDI Team and present information on SEDI opportunities and SEDI resources.
Assist with organizing in-person and/or virtual training and informational sessions, and present or facilitate as needed.
Other duties as assigned.