Business Director

Toaster•New York, NY

27d•$120,000•Hybrid

About The Position

Toaster is looking for an ambitious and eager individual to join our client management and new business team in NYC. As a Business Director, you will play a pivotal role in the studio's next phase of growth. This hybrid position requires a blend of high-level client management and ambitious business development. You will be responsible for the smooth running and development of existing accounts, maintaining oversight of projects from brief to final delivery in collaboration with producers. Simultaneously, you will shape and execute the commercial growth strategy for the region, building on the agency’s foundations to drive revenue and position the agency as a leader in the creative industry.

Requirements

Significant experience in professional client relationship management, ideally with a background in advertising, design, or marketing.
Exceptional strategic abilities to analyze market trends, identify opportunities, and develop innovative strategies for revenue growth.
A strong understanding of the industry, market dynamics, and competitive landscape.
Practical negotiation skills for building relationships, persuading stakeholders, and finding mutually beneficial agreements.
You must be a confident communicator to both internal and external stakeholders with strong written and oral skills.
An understanding of cultural nuances to adapt commercial strategies to different regions.
Strong IT literacy, including experience working professionally with all Google platforms (Docs, Sheets, Slides, Drive, and Meet).
The ability to foster warm, prosperous client relationships while remaining resilient in the face of change.

Nice To Haves

Experience working with global tech clients is highly desirable.

Responsibilities

Lead the development and implementation of effective sales strategies that drive business growth.
Collaborate with leadership to shape the agency's proposition and brand strategy for the region.
Drive new business leads by developing and activating prospecting plans through a strong network of client and corporate relationships.
Proactively seek and identify new revenue opportunities, manage the sales pipeline, and assist with performance reporting.
Oversee the end-to-end management of delivery for RFIs and RFPs.
Project manage the development of pitch collateral, case studies, and credentials, supporting the pitch team with competitive research and logistics.
Use your network to build relationships and bring in new contracts.
Be proactive and visible in the industry to help build the agency's reputation, attending conferences and industry events.
Negotiate contracts alongside the Managing Director to ensure profitability and manage risk.
Immerse yourself in the client's brand and offerings to build strong, trustful relationships.
Help set the strategic vision for clients by working to understand their needs and partnering with internal strategy leads to build out solutions.
Maintain oversight of projects from brief to delivery to ensure final materials are on time and of the highest quality.
Ensure clients understand agreed workflows and manage their expectations regarding deliverables and timeframes.
Expertly liaise between clients and internal creative/production teams to ensure all parties have reasonable expectations.
Contribute to the budgeting and forecasting process for client and internal projects.
Help develop initiatives to maximize profitability and ensure resources are utilized effectively.
Drive best practice and knowledge sharing within the team, identifying areas for improvement in workflows that could benefit the client.