Business Development Specialist

Houston Methodist•Baytown, TX

About The Position

FLSA STATUS Exempt QUALIFICATIONS EDUCATION Bachelor’s degree or additional four years of related experience in addition to the minimum experience requirements listed below in lieu of degree EXPERIENCE Five years of experience involving business development, sales or relevant experience required. If current Houston Methodist employee, experience in Business Development, Project Management, Marketing, Finance, clinical operations or other related experience will count toward total years of experience LICENSES AND CERTIFICATIONS Required SKILLS AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Ability to work under pressure and balance many competing priorities in a positive and supportive manner Proficient in spreadsheet, word-processing, and presentation software Excellent verbal written and interpersonal communications skills Ability to professionally handle exposure to confidential/sensitive information Excellent analytical skills Ability to work effectively in team environment ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS Meets with internal and external stakeholders to develop relationships that will lead to new business for Houston Methodist. Exercises professional discretion regarding sensitive and/or confidential issues. Utilizes effective communication and diplomatic skills when dealing with internal and external stakeholders. Liaises with appropriate stakeholders to bring forth issues as identified related to service, operations, scheduling, and other barriers Maintains rapport with stakeholders to promote effective community health care provider interaction and appropriate utilization. Develops relationships and meets regularly with individuals and organizations in order to improve communications and education. SERVICE ESSENTIAL FUNCTIONS Manages and prioritizes multiple tasks and regularly reevaluates priorities according to business needs. Effectively communicates changes in policy and/or new services and programs. Assists in problem solving and acts as a liaison to provide resolution as needed. QUALITY/SAFETY ESSENTIAL FUNCTIONS Prepares reports to document and communicate activities using approved software. Stays abreast and adheres to current Stark, HIPAA and IRS regulations in accordance with Houston Methodist policies. FINANCE ESSENTIAL FUNCTIONS Monitors regular reporting to meet/exceed quarterly targets. Researches, analyzes and monitors assigned market(s) to identify potential new business or improve current service offerings. GROWTH/INNOVATION ESSENTIAL FUNCTIONS Coordinates or participates in activities related to physician/employer/community events such as new physician orientation, CME conferences, physician office education meetings, health fairs, benefit fairs, chamber of commerce events, advisory groups, focus groups, luncheons and outreach introductions. May participate in the development of program-specific web pages and marketing materials. Identifies opportunities to develop new business and assists with development and implementation as assigned. Facilitates relationships with stakeholders to increase effective and efficient professional interactions as needed. Recruits and/or onboards new team members, employees or physicians as appropriate. SUPPLEMENTAL REQUIREMENTS WORK ATTIRE Uniform: No Scrubs: No Business professional: Yes Other (department approved): No ON-CALL Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below. On Call No TRAVEL Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area Yes

Requirements

Bachelor’s degree or additional four years of related experience in addition to the minimum experience requirements listed below in lieu of degree
Five years of experience involving business development, sales or relevant experience required. If current Houston Methodist employee, experience in Business Development, Project Management, Marketing, Finance, clinical operations or other related experience will count toward total years of experience
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Ability to work under pressure and balance many competing priorities in a positive and supportive manner
Proficient in spreadsheet, word-processing, and presentation software
Excellent verbal written and interpersonal communications skills
Ability to professionally handle exposure to confidential/sensitive information
Excellent analytical skills
Ability to work effectively in team environment

Responsibilities

Meets with internal and external stakeholders to develop relationships that will lead to new business for Houston Methodist.
Liaises with appropriate stakeholders to bring forth issues as identified related to service, operations, scheduling, and other barriers
Maintains rapport with stakeholders to promote effective community health care provider interaction and appropriate utilization.
Develops relationships and meets regularly with individuals and organizations in order to improve communications and education.
Manages and prioritizes multiple tasks and regularly reevaluates priorities according to business needs.
Effectively communicates changes in policy and/or new services and programs.
Assists in problem solving and acts as a liaison to provide resolution as needed.
Prepares reports to document and communicate activities using approved software.
Stays abreast and adheres to current Stark, HIPAA and IRS regulations in accordance with Houston Methodist policies.
Monitors regular reporting to meet/exceed quarterly targets.
Researches, analyzes and monitors assigned market(s) to identify potential new business or improve current service offerings.
Coordinates or participates in activities related to physician/employer/community events such as new physician orientation, CME conferences, physician office education meetings, health fairs, benefit fairs, chamber of commerce events, advisory groups, focus groups, luncheons and outreach introductions.
Identifies opportunities to develop new business and assists with development and implementation as assigned.
Facilitates relationships with stakeholders to increase effective and efficient professional interactions as needed.
Recruits and/or onboards new team members, employees or physicians as appropriate.