Business Development Sales Specialist, Top Producers - (Hybrid)

Cruise Planners HQ•Coral Springs, FL

2d•Hybrid

About The Position

Join the Home Office Team of the largest franchise travel company in the United States, with a growing footprint in all 50 states. The ideal candidate will have a strong sales training background, travel industry knowledge, and the ability to motivate top producing franchise owners. This role will support our Top Franchise Producers Managers in continuing to develop and nurture relationships with our network’s top sales advisors. The Top Producer Sales Specialist will work closely with the team to improve efficiency and create additional opportunities for advisor engagement and interaction.

Requirements

Strong sales training background
Relationship building skills and ability to uplift, empower and motivate others to achieve sales goals
Excellent oral and written communication skills, coupled with problem-solving/customer service skills/marketing knowledge and listening skills
Strong organizational skills with an ability to multi-task in a team environment
Excellent writing and presentation skills
Demonstrate good working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Analytical skills necessary for interpreting data and setting goals relevant to the data
Project management and decision-making abilities
Knowledge of social media and email programs (i.e. Facebook, Twitter, Instagram Outlook)
Bachelor's degree preferred
5+ years of previous travel industry experience
Travel advisor/industry product knowledge
Ability to attend occasional CP events as needed, outside of Home Office
Occasional Travel as needed
Occasionally work outside normal business hours and a regular schedule

Responsibilities

Collaborates with the team to strengthen relationships with Top Producing franchise owners (Millionaire Club Members & Mega Star levels) and identify opportunities for business development, sales growth and enhanced engagement through ongoing coaching and group sessions.
Supports Top Producer Managers with designing, coordinating, and delivering sales training initiatives and training programs that empower new and experienced sales professionals to exceed performance goals.
Provides additional support to the team to interact with more top producers and uncover business opportunities
Identifies and understand Top Producing Agencies’ individual business goals and collaborate with Managers on creating customized marketing plans and setting goals
Leverages proprietary technology tools to monitor the progress of Top Producing Agencies and overall sales
Assists Managers with weekly personalized communication which can include email, newsletter, phone, social media etc. to ensure Top Producing Agencies are kept abreast of internal processes, exclusive offers and promotions, marketing updates and sales opportunities.
Assists Managers with Top Producers group sessions (Let’s Talk, Power Hour, etc.)
Collaborates with team to ensure CP Genie is up to date and robust for the specific topic/programs in collaboration with training department
Coordinates with Managers, to serve as back up for advisor coaching calls, business reviews and group sessions
Reviews, recommends and enhances process for welcoming new franchises to top producers
In collaboration with team members, participates in the following recognition programs and processes including but not limited to: Top Producers: Popcorn, Birthday List, Top 50, Balloons, Facebook MCM
Offers support and coordinates solutions with top producer Sr. Manager and Manager for situations which have escalated and need follow up and gathering of back up details
Stays current on industry trends
Infuses a positive, overall entrepreneurial spirit to the internal and external customer
Other related duties as assigned