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The Business Development Representative provides exceptional service and assistance to new and existing clients and internal customers. The position sells factoring, permitting, and compliance services, processes incoming files related to transportation permits and compliance regulations, assists clients with the functionality of the company's system, communicates the value-added services, and advises on the procedures for submitting loads to ensure client success. The role also maintains ongoing communication with clients to address any concerns or questions they may have to keep them factoring.