Business Development Representative

Mainstay Technologies, Inc.•Manchester, NH

2d•Hybrid

About The Position

As a Business Development Representative at Mainstay Technologies, you’ll be on the front lines of growth—turning conversations into opportunities. You’ll hustle through outbound outreach and fast inbound follow-up to book first meetings with Ideal Client Profile accounts, qualify prospects using clear criteria, and set up Account Executives for strong discovery calls. If you’re motivated, love the grind, and thrive on activity, momentum, and wins, this role puts you in the driver’s seat of our pipeline. What You'll Do Pipeline Creation & Follow-up Inbound speed to lead: Engage all new MQLs in ≤15 minutes (goal ≤10min median), book the first meeting, and launch the follow-up sequence. Outbound prospecting: Run daily sequences to named ICP accounts; personalize by vertical/problem; collaborate with BDM on weekly focus lists. Qualification & booking: Apply DROdefined SQL criteria; set/confirm meetings; pass complete, clean records to the BDM. Event/webinar follow-ups: Process attendee lists within 1 business day; convert to meetings with tight cadences. Process & Hygiene Keep SQL fields, next steps, and notes complete and current; follow forms/UTM/SelfReported Attribution standards. Track no-shows and reschedules; resequence with new next steps. Weekly Cadence Daily: 100–150 touches (calls/emails/LI/VM), book 3–5 first meetings/day, and attend a standup to refine lists & messaging. Weekly: Review lead quality with BDM and Marketing; update talk tracks and objection handling; prepare post event follow-ups. Your Background 1+ years in a BDR/SDR, sales, customer-facing, or outbound-focused role (B2B tech exposure a plus, but not required). Hands on with a CRM, sequencing tools, LinkedIn Sales Navigator, dialer/VOIP, calendar/scheduling, and basic spreadsheets. Comfortable working from defined account lists and qualification guidelines, staying organized, and capturing clear, useful notes to support the sales team Skills for Success SLA discipline & time management in a high activity environment. Research & personalization to map account pains to our offers. Clear, concise communication (phone, email, and LinkedIn). Coachability & collaboration with the BDM/RMM; adapts quickly based on win/loss and campaign feedback. Data hygiene & organization—keeps fields complete and next steps clear. Professional persistence and a supportive, team first attitude. Physical Requirements Prolonged periods working at a computer and on the phone. Occasional travel for regional events and meetings as needed. This description cannot encompass all tasks and may change at any time. Other duties as assigned may be required to achieve Mainstay’s vision, mission, and core values. About Mainstay Mainstay Technologies- IT you trust from a team you enjoy. Mainstay Technologies provides a full IT and Information Security department to small and medium size businesses in the northern New England area. As a company in the Best Companies to Work For Hall of Fame, we believe in using the power of technology and of business to help people flourish. This translates to a culture of caring, high-ownership teammates who work hard, enjoy each other immensely, and turn off the work at the end of the workday, to focus on what matters more than work. It is our commitment to people that makes us who we are. We love what we do, and we love who we do it with. We are driven by our mission: to give more than we get. People are always the ends, never the means. In addition to being a Best Company to Work For, we have also been recognized for Coolest Companies for Young Professionals, “Best of Business” for Managed IT Services, and the Torch Award for Marketplace Ethics. We have made the Inc. 500 | 5000 List for fastest growing small businesses 5 times.

Requirements

1+ years in a BDR/SDR, sales, customer-facing, or outbound-focused role (B2B tech exposure a plus, but not required).
Hands on with a CRM, sequencing tools, LinkedIn Sales Navigator, dialer/VOIP, calendar/scheduling, and basic spreadsheets.
Comfortable working from defined account lists and qualification guidelines, staying organized, and capturing clear, useful notes to support the sales team
SLA discipline & time management in a high activity environment.
Research & personalization to map account pains to our offers.
Clear, concise communication (phone, email, and LinkedIn).
Coachability & collaboration with the BDM/RMM; adapts quickly based on win/loss and campaign feedback.
Data hygiene & organization—keeps fields complete and next steps clear.
Professional persistence and a supportive, team first attitude.
Prolonged periods working at a computer and on the phone.
Occasional travel for regional events and meetings as needed.

Responsibilities

Engage all new MQLs in ≤15 minutes (goal ≤10min median), book the first meeting, and launch the follow-up sequence.
Run daily sequences to named ICP accounts; personalize by vertical/problem; collaborate with BDM on weekly focus lists.
Apply DROdefined SQL criteria; set/confirm meetings; pass complete, clean records to the BDM.
Process attendee lists within 1 business day; convert to meetings with tight cadences.
Keep SQL fields, next steps, and notes complete and current; follow forms/UTM/SelfReported Attribution standards.
Track no-shows and reschedules; resequence with new next steps.
Review lead quality with BDM and Marketing; update talk tracks and objection handling; prepare post event follow-ups.
100–150 touches (calls/emails/LI/VM), book 3–5 first meetings/day, and attend a standup to refine lists & messaging.

Benefits

A flexible and fun work environment with events, lunch+ learns, ping pong, snacks, games, and books
3 weeks of PTO (4 weeks after 2 years) per year
A 2-week sabbatical at 5 years and a 5-week sabbatical at 10 years
Health, Dental, and Vision Insurance
Disability Insurance
Group and Supplemental Life Insurance
Paid Family Leave
401(k) with 3% match
Training program (including paid certifications, tuition reimbursement, and bonuses on achieving certs)
Paid Volunteer Time Off