Business Development Representative - Hybrid in Austin, TX

OEC • Austin, TX

18d • Hybrid

About The Position

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.
Job Summary
Entry level sales role that conducts warm calls from inbound leads to qualify new accounts for the PartsTech aftermarket parts ordering platform. Also prospects through CRM to re-engage previous customers.
Please note, to be considered for this position, candidates must be local to the Austin, TX or Bee Cave, TX area as this is a hybrid role working 3 days in office and 2 days from home.

Requirements

• At least 1 year of experience in inside sales with a track record of success reaching customers via phone and email.
• Excellent verbal and written communication skills
• Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
• Ability to learn about products and services and describe/explain them in a way that resonates with a potential customer.
• Able to effectively employ structured selling methods.
• Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
• Can work independently and in a self-motivated manner.
• Flexible and adaptable approach to work and can easily adjust to shifts in priorities as the needs of the business change.

Responsibilities

• Engages inbound accounts to qualify and convert to daily users via outbound phone calls.
• Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system.
• Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing.
• Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes.
• Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities.
• Creates, builds and updates pipelines and activity reports in Salesforce CRM.
• Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees