Business Development Representative

Victory Toyota of San Bruno•San Bruno, CA

22d•$32,280 - $100,000•Onsite

About The Position

Victory Toyota of San Bruno is part of the Victory Automotive Group, a family-owned and operated company since 1997 with over 50 locations across the United States. We are committed to providing excellent opportunities for employees, customers, and communities while ensuring a professional and pleasant experience that satisfies our customers' needs every time. We are seeking a motivated Business Development Representative to join our team. In this role, you will manage incoming sales and service inquiries, schedule appointments, and ensure customers receive excellent service. You will work closely with the Sales and Service departments to support customer needs and help generate sales opportunities.

Requirements

High school diploma or GED
Previous experience in administrative, clerical, call center, or customer service roles
Friendly and helpful demeanor
Highly professional and dependable
Strong organizational and time management skills
Proficient with computers and internet applications, including Microsoft Office

Nice To Haves

Knowledge of the automotive industry is a plus
Experience with Reynolds and Reynolds software is an advantage

Responsibilities

Manage all incoming sales and service appointment requests via phone and internet
Schedule, confirm, and follow up on appointments including missed visits
Coordinate questions and issues with appropriate departments
Track sold vehicles and maintain hot sheets
Confirm special order parts status
Support follow-up activities with phone and internet sales leads
Maintain and prepare required paperwork and records
Provide administrative assistance as needed