Business Development Representative

Teal•Minneapolis, MN

About The Position

Under the direction of the Founder/Director of Sales, acts as a liaison between the marketing and sales teams, contacts and develops relationships with potential clients, qualifies leads, and books appointments for the sales team. The BDR is expected to leverage AI-powered tools, including Thread, for lead research, data enrichment, messaging optimization, and activity tracking to improve efficiency and effectiveness in prospecting and client engagement.

Requirements

Associates degree with 2 years of experience, or 4 years of experience and/or training; or equivalent combination of education and experience
Experience in an inside sales role for an IT consulting company
Experienced in and comfortable with cold calling
Experience with HubSpot or similar CRM
Strong understanding of the organization’s goals and objectives
Exceptional written and oral communication skills
Exceptional interpersonal skills, with a focus on listening
Strong documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven analytical and problem-solving abilities
Exceptional customer service orientation
Experience working in a team-oriented, collaborative environment
Adherence to all policies and procedures, including, but not limited to standards for safety, attendance, punctuality, and personal appearance.
Familiarity with AI-powered sales and marketing tools, and the ability to integrate these tools into daily workflows to enhance lead generation, prospect engagement, and sales pipeline management.

Responsibilities

Identify and qualify new leads using a variety of databases, internet, and industry tools - demonstrating clear understanding of client and potential IT solutions
Cold Call identified leads
Document and track all leads, contacts, opportunities, and activity history consistently in CRM
Align daily activities and practices to effectively meet assigned business objectives and quota in a self-directed, strategic approach
Follow our sales process and participate in sales training
Achieve quotas for number of qualified meetings per month with Manager/Director/VP/and C-level decision makers in target accounts
Follow-up on inbound leads and proactively make outbound calls.
Provide feedback and recommendations on marketing efforts from real interactions.
Work closely with Sales and Marketing Team to develop and conduct proactive outbound calling strategies to penetrate target accounts.
Research accounts, identify key players, generate interest, and successfully manage and overcome prospect objections in order to secure qualified meetings.
Develop and maintain customized scripts for targeted market segments and prospect types.
Manage a lead prospecting pipeline and maintain accurate information about suspects, prospects, and their companies.
Participate in company meetings, industry trade shows, booth exhibits and marketing events.
Work with other members of the company organization to ensure overall company success.
Keep up with industry trends and best practices, including utilization of new technology and web resources.
Use AI-driven insights to continuously improve prospecting strategies, messaging effectiveness, and CRM data hygiene.
Maintain professional appearance and conduct at all times
Adheres to company work practices
Establishes and maintains effective working relationships with colleagues, clients, vendors, and management
Documents work processes as required
Performs other duties as assigned