Business Development Representative

UHS•Anchorage, AK

21d

About The Position

North Star Behavioral Health is seeking a talented and dynamic Business Development Representative to join our team of dedicated healthcare professionals! North Star Behavioral Health is one of Alaska’s premier mental health facilities offering hope and healing for children, teens and adults who struggle with psychiatric or substance abuse issues. We also offer military-specific care to first responders, service members, veterans and dependents at the Chris Kyle Patriots Hospital. We provide an environment that puts patient care first through excellent care, comfort, and security to the patients and families we treat, at their most vulnerable times. When you work at North Star Behavioral Health, you are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. With us, you have the opportunity to grow, learn, and advance in your career through robust continuing education opportunities and career advancement with UHS! Position Summary: The Business Development Coordinator develops and maintains direct referral relationships in designated target markets, generating and supporting utilization of the facility’s continuum of care. The BD Coordinator organizes, coordinates, and supports community based activities and represents the mission and vision of the organization and facility with utmost professionalism. The BD Coordinator takes a proactive approach to understanding the demographics of the assigned target area, which involves frequent travel to and interaction with communities throughout the state of Alaska. Visit us at: www.northstarbehavioral.com

Requirements

This position requires a Bachelor’s Degree.
Personal vehicle with a valid State of Alaska driver’s license is required.

Nice To Haves

Preferred fields include Social Work, Counseling, Nursing, Marketing, Public Relations, or Sales.
Experience in health care business development with measurable results and knowledge of behavioral health is strongly preferred.

Responsibilities

Effectively identifies and maintains contact with prospective referral sources
Identifies the needs of prospective and existing customers in the target market areas assigned; establishes a working rapport with potential and existing customers by interacting courteously and supportively.
Efficiently assesses customer’s needs and implements the Customer Oriented Selling process in daily account management.
Obtains information about the changing needs of referral sources and follows through with commitments made to customers.
Promptly addresses requests, complaints, concerns, etc. of referral sources and provides necessary information in a timely manner.
Works diligently to communicate positively with customers; strives to be sought out by referral sources as a valuable resource.
Develops and implements quarterly sales plans that support the organization’s marketing plan; tailors plans to target individual customers.
Identifies and obtains complete, accurate information about potential customers for the organization’s clinical programs.
Prepares for and schedules marketing calls by following the pre-call and visit planning process as set forth in the Customer Oriented Selling process.
Assists in the development and implementation of the organization’s public relations campaigns
Represents the organization as a professional contact through participation in workshops, conferences, health fairs, and tradeshows
Provides facility management with up-to-date information regarding the needs of referral sources and changes in the market.
Working with Director of Business Development, develops travel/trip planning, and marketing plan execution strategies.
Documents weekly business development source contact utilizing the Med Series system
Actively participates in quarterly Business Development meetings; contributes to the overall strategy and goal development plans.
Assists the Director of Business Development and other team members in carrying out marketing activities as assigned
Performs other duties as assigned.