Business Development Representative (Upstate SC)

Rebound Behavioral HealthLancaster, SC
78d

About The Position

The purpose of this position is to expand lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources. The role involves collaborating closely with hospital discharge planners, social workers, case managers, physicians, and management, as well as providing education to staff to generate referral sources.

Requirements

  • High school diploma or equivalent required.
  • Bachelor's degree in Marketing or related health or social services field preferred.
  • Two or more years' experience in sales and/or marketing required.
  • Must have and maintain a valid driver's license.

Responsibilities

  • Collaborate closely with hospital discharge planners, social workers, case managers, physicians, and management.
  • Provide education to staff to generate referral sources.
  • Develop strong relationships with key referral sources.
  • Identify opportunities for partnering and growth.
  • Manage leads from referral sources and ensure efficient admissions process for clients.
  • Increase the number of referral sources within a facility such as with physicians, social workers, and discharge planners.
  • Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
  • Educate patients, families, community, and other referral sources on programs, services, and amenities provided within the facility.
  • Coordinate the completion of the admission process and ensure appropriate resources are obtained.
  • Travel frequently within the community, scheduling meetings and developing contacts/referral sources.
  • Document referral sources within appropriate contact management system.
  • Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
  • Maintain existing referral relationships.
  • Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
  • Represent the facility in professional forums and communicate the mission in all outreach interactions.
  • Create outreach initiatives that will regularly communicate the facility mission with referral sources through phone, email, e-blast, written notes, events, networking, and other professional activities.
  • Provide the facility or receiving team with appropriate information to facilitate admission when necessary.
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