Business Development Representative (Outbound)

Healthstream Incorporated • Nashville, TN

216d • Remote

About The Position

The Business Development Representative (Outbound) role has been created for the purpose of generating interest, developing leads, and increasing market share for HealthStream's solutions. In conjunction with sales leadership, marketing, and product management, the individual is responsible for generating, developing, and qualifying new leads for the sales organization through telephone, email and product launch campaigns. A key objective of this position is to achieve a target number of qualified leads and discovery calls in a given year. This position will prepare you for a sales role within HealthStream.

Requirements

• Bachelor's degree in related area, BA or BS or related experience.
• Excellent customer service and communication skills (both verbal and written).
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users.
• Comfortable with working independently in an empowering, fast paced, results oriented culture.
• Prior BDR or sales experience is a plus.
• Prior experience cold calling into prospective accounts is a plus.
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability.
• High level of integrity and professionalism, properly setting expectations.

Nice To Haves

• Team player with customer service focus and positive attitude.
• Excellent organizational and response skills.
• Solid computer skills Office Suite.
• Familiarity with CRM tools such as SalesForce.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to travel 0-5% of the time.
• Ability to support and model HealthStream Vision and Values.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to communicate well with all levels of personnel.

Responsibilities

• Adhere to all HealthStream security policies, procedures, and assigned training.
• Work closely with HealthStream solution teams to develop a deep understanding of assigned solutions.
• Become knowledgeable in the healthcare marketplace to understand your target audience.
• Lead follow up, development and qualification of identified leads.
• Demonstrate HealthStream solutions to key stakeholders when applicable, present compelling value proposition, answer questions, overcome objections, build ROI / business case when applicable, and follow up promptly and professionally.
• Align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding source, secure key stakeholder sponsorship, and resolve obstacles/objections.
• Develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to positive work environment and morale.
• Develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork to prepare for other sales roles within HealthStream.
• Work cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree