About The Position

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Requirements

  • Located in the Dallas-Fort Worth, TX Metro area and able to be in office 3 days per week (Hybrid)
  • You have a bachelor’s degree or equivalent practical experience
  • 0-2 years cold calling, b2b or direct consultative sales experience
  • Experience working with a CRM or sales enablement tool (salesloft, outreach, etc.)
  • Drive to succeed and be promoted
  • Excellent written & verbal communication skills
  • Highly organized and able to adapt to changing priorities
  • Coachable and resilient in the face of objections and rejection
  • Exceptional listening skills combined with the ability to synthesize information

Responsibilities

  • Create a lasting and positive first impression of Birdeye for our prospects
  • Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
  • Create successful cold calling and email campaigns targeting new prospects
  • Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
  • Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
  • Manage prospecting status, data integrity, and forecasting in Salesforce
  • Identifying champions and key stakeholders within target accounts
  • Meet all key performance metrics and goals on a weekly and monthly basis

Benefits

  • A hybrid culture built on collaboration — with monthly team gatherings that make coming into the office worth it
  • 100% employer-paid health plan options (HSA, PPO) plus flexible PTO and 401(k) with company match
  • Be part of a fast-growing SaaS company redefining what’s possible with AI
  • Work alongside top industry talent in an environment designed for learning, mentorship, and career acceleration
  • Paid maternity & paternity leave to support you at every stage of life
  • Employee Resource Groups where you’ll connect, belong, and thrive

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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