Business Development Representative - Full Time

Universal Health Services • Forest Park, IL

69d

About The Position

Business Development Representative opportunity with one of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. Riveredge Hospital is a 210-bed leading psychiatric hospital dedicated to providing quality behavioral health services and trauma-informed care to children, adolescents and adults. The hospital offers inpatient, partial hospitalization, intensive outpatient and community residential programs. Riveredge is a Joint Commission approved, Top Performer and state licensed facility focused on short-term crisis stabilization programs. We are dedicated to our teamwork approach and provide compassionate and therapeutic environment, as well as offering a continuum of specialty programs through our inpatient, partial, outpatient and residential services.

Requirements

• Bachelor's degree in marketing, business or related field required.
• Prior marketing and/or sales experience within a behavioral healthcare setting preferred.
• Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred.
• Must possess a valid Driver's License.
• Prefer knowledge of the Illinois behavioral health marketplace, insurance plans, target markets and referral sources.
• Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills.
• Knowledge of and skills in application of marketing and sales principles.
• Creativity and flexibility; skills in data collection analysis and interpretation.
• Record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

Responsibilities

• Directly serves as the liaison between the facility, the community, and referring agencies.
• Creates demand for the facility's services through effective application of ethical marketing principles and sales methods.
• Presents a positive and professional public image of the facility within the community.
• Implements the facility's strategic sales plan, enhancing the facility's brand/image.
• Effectively manages assigned territory and accounts to achieve departmental and facility business development goals.
• Demonstrates tact, resourcefulness, patience and dedication in a fast-paced environment.
• Effectively demonstrates and implements Sales Excellence and Service Recovery standards.
• Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs.
• Conducts facility tours to key stakeholders.
• Attends and actively participates in the Business Development team meeting and provides appropriate marketing reports.
• Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, and competitive profiles.
• Builds and maintains positive and productive relationships with existing referral sources.
• Maximizes field-based time while maintaining a daily average of 8-10 individual, face-to-face contacts with assigned referral sources.
• Develops and communicates appropriate sales messaging for each program offered and for each target audience.
• Identifies and builds a strategic sales plan for existing and potential referral sources.
• Assesses, develops and implements sales activities to achieve maximum market penetration.
• Monitors referral inquiries and admissions statistics, conducting ongoing analysis.
• Maintains current awareness of industry and anticipates changes or trends in target market.
• Facilitates positive, timely, and accurate communication among stakeholders.
• Maintains up-to-date information in MedSeries 4/MIDAS/MEDIK.
• Completes all required reports and requests for information in a timely manner.
• Participates in off-hours sales and community activities as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees