Business Development Rep

Rentokil Pest Control•Atlanta, GA

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary The primary purpose of this role is to sell and upsell our Pest Management Services and Products to residential prospects and current clientele professionally, profitably and ethically by executing the company designed sales process. The role of the Inside Sales Professional for Rentokil Terminix Pest Control is to meet or exceed Baseline Sales Targets, meets or exceeds KPIs while maintaining a customer focused service. Key Performance Indicators Calls Handled per Selling Hour Calls to Leads Created % Sold $ Value per Selling Hour Inside Sale Closing Rate % % Achievement to Sales Quota (BST) Creative Field Sales Inspections per Selling Hour % of Revenue to Sold Sales Bundle Rate

Requirements

1-3 years successful experience at a rapidly growing professional sales organization.
1-3 years Call Center experience
Proven history of driving sales results and achieving goals
Must possess superior verbal and written communication skills.
Experience in effectively collaborating with internal and external stakeholders
Proven success in a dynamic, fast paced environment
Achieve & exceed goals/objectives and deliver outstanding customer service
Strive to overcome perceived obstacles.
Challenge established ways of doing things to achieve goals more effectively.
Seek feedback from others in order to plan performance improvement to achieve goals.
Ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions.
Use understanding of trends and patterns in business data to address issues and develop business plans, actions or processes.
Research the competitive environment to identify opportunities and threats.
Review current business processes and activities in order to seek improvement.
Make tough business decisions in light of customer and commercial requirements.
Adapt behaviour to positively affect outcomes and manage emotions to remain calm, focused and optimistic while dealing with a constant stream of demands.
Display courage.
Show awareness of both positive and negative impact on others and how this affects outcomes.
Resolute in sticking to decisions that are beneficial to the business, even if they are not popular.
Build relationships and collaborate with others (e.g. customers, colleagues, partners & suppliers) to achieve individual & team objectives.
Demonstrate willingness to learn from others’ experience and contribution.
Take initiative to resolve conflict through listening to all parties.
Strong communication, collaboration and problem solving skills
Strong attention to detail and willingness to learn
Self-motivated with the ability to work independently
Excellent organization and time management skills
No licenses/certificates are required for this position.

Responsibilities

Effectively manage inbound daily sales calls expectations.
Consistently maintain a 60% or better closing rate and convert customer call-ins to 60% or better into our Year Round Protection Plan.
Consistently achieve and exceed monthly Base Line Sales Target.
Clearly identify and execute the Inside Sales 6 Step Sales Approach.
Follow up on all Proposed/Proposed/Open Orders and Sold/Proposed within 24 hours.
Re-solicitation/calls to convert single purchase customers into Year Round Protection Plan.
Effectively Execute Residential Campaigns for both new and existing customers.
Execute outbound and SMS campaigns as needed.
Meet or exceed a monthly call quality sc Meet or exceed an average monthly call quality score above 75%.
Communication- speaks with prospective clients- over the telephone, via email, or through web chat software- to discuss our value proposition and lines of business.
Communicates details to sales partners for successful inspections. This includes taking good notes and conveying customer’s needs via sales system, and where required via email/phone
Activity Tracking– Log call and email activity (attempts and notes) in tasks accurately and meet deadlines as appropriate.
Tracks and reports monthly commissions utilizing designated process
Organizes call and email activities to maximize customer interface time.
Archives and manages important email communications and documents.

Benefits

Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility