Business Development Operations Associate (Contract)

NerdWallet

10d • Remote

About The Position

NerdWallet Small Business is the go-to financial resource for small businesses. We’re here to help entrepreneurs achieve their financial goals and grow businesses as big as their aspirations.
As a catalyst for smart financial decisions, our combination of proprietary technology and financial expertise provides business owners with tailored solutions based on their unique needs and eligibility—helping them prosper, create more jobs, and, ultimately, grow the economy.
NerdWallet Small Business is seeking a detail-oriented, process-driven Business Development Operations Associate (Contract) to support our Business Development team across Small Business product verticals. This role is ideal for someone who thrives in operational ownership, enjoys cross-functional collaboration, storytelling with data, and takes pride in building efficient, scalable processes.
Where you can make an impact:
Reporting to the Business Development Products Lead for Small Business, you will manage processes, operations, and partner-facing workflows that keep the business running smoothly. You’ll have a key impact on building, scaling, and optimizing our BD processes.
You’ll work closely with BD partnership managers, editorial, compliance, and analytics teams, and act as a dependable operational owner for several business-critical workflows.

Requirements

• 2+ years of experience in business development operations, operations/process improvement, or project management
• Strong analytical skills with experience working in dashboards, reporting, and performance data
• Highly organized with exceptional attention to detail and follow-through
• Self-directed and proactive, with the ability to drive initiatives to completion
• Comfortable coordinating across multiple teams with competing priorities
• Clear, thoughtful communicator who builds strong cross-functional relationships
• Creative and resourceful problem solver who enjoys working through ambiguity
• Entrepreneurial mindset with a desire to continuously improve how things work
• Proficient in tools such as Jira, Confluence, Looker/Tableau, and MS Office

Nice To Haves

• Experience in financial services, fintech, or small business software is a plus

Responsibilities

• Own and manage critical business development operations that support our partner ecosystem and internal teams
• Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting
• Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments
• Lead the monthly production of rankings and placements across credit card, banking, lending, and software products
• Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert
• Support partner onboarding and contract workflows, including documentation collection and internal approvals
• Build, improve, and scale templates and processes to increase efficiency and consistency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees