Business Development Manager
About The Position
With over 50 years of proven success, ECG, ranked as a Best Midsized Firm to Work For 2025 by Consulting Magazine, is the most experienced healthcare consulting firm in the US. Working exclusively in this space, our people consistently demonstrate their ability to solve challenges for providers and achieve better patient outcomes. Across our eight office locations, we’re seeking individuals who will show the courage to find innovative solutions and make a direct impact on the delivery of healthcare services nationwide. About ECG ECG is a national consulting firm that is redefining healthcare together with its clients. We provide a broad range of strategic, financial, operational, and technology-enabled consulting services to the full continuum of care, including hospitals, health systems, medical groups, academic medical centers, children’s hospitals, cancer centers, ambulatory surgery centers, investors, and payers/health plans. Our work focuses on creating practical, tailored solutions that help clients maximize resources and achieve sustainable results. We value collaboration, integrity, and innovation, and are committed to fostering an inclusive and supportive work environment. Your Opportunity with ECG: Business Development Manager The business development manager will serve as a critical partner to the business development (BD) team, supporting sales operational improvement, CRM optimization, competitive intelligence, and proposal development. This role ensures the smooth functioning of BD workflows, strengthens the firm’s go‑to‑market capabilities, and contributes to strategic growth initiatives. The ideal candidate brings deep experience in healthcare consulting, healthcare business development, or healthcare operations, with strong analytical capability, exceptional communication skills, and proven expertise managing complex, multistakeholder processes.
Requirements
- Bachelor's degree required
- 7+ years of relevant experience in one or more of the following:
- Healthcare consulting
- Healthcare business development
- Healthcare operations
- Proficiency in Microsoft Office suite, including Excel, Word, SharePoint, Dynamics, and PowerPoint
- Strong attention to detail, ability to manage multiple concurrent work streams, and comfort working with senior leaders and cross-functional teams
Nice To Haves
- Bachelor’s degree, ideally in business, healthcare administration, public health, or a related field
- Experience in CRM systems administration
- Prior involvement with proposal development, procurement cycles, competitive intelligence, or healthcare market analysis
Responsibilities
- CRM Administration and Sales Enablement
- Serve as the primary CRM support resource for the BD team.
- Manage CRM updates, reporting, data integrity, and workflow improvements.
- Partner with BD leadership to evaluate and implement upcoming enhancements and automated CRM functions.
- Conduct CRM training for AP-level staff and below, ensuring consistent usage and accurate reporting.
- Support cleanup and tracking of web inquiry leads, partnering with Marketing as needed.
- Procurement, Proposal, and Pursuit Support
- Provide RFP, RFI, and contract support across the firm.
- Act as a proposal SME for consulting teams, guiding content selection, formatting, and compliance.
- Maintain and enhance proposal content repositories to improve efficiency and response quality.
- Support cross-divisional pursuits, including high-value or strategic proposals.
- Conduct market research to strengthen proposal strategy, positioning, and competitiveness.
- Event and Conference Operations Support
- Support preparation for firm-sponsored events to ensure successful BD meetings and on-site engagement.
- Collaborate with Marketing on:
- Attendee lists.
- Active client checks.
- Outreach cadences.
- Meeting coordination.
- Manage on-site logistics and provide briefing packets for attending leaders.
- Track engagement and outcomes following events.
- BD Process Optimization
- Identify opportunities to streamline workflows across CRM, proposal development, and market analysis.
- Strengthen collaboration between BD, Marketing, and service lines.
- Help standardize documentation, best practices, and reporting tools to support leadership across the firm.
- Competitive Intelligence and Market Research
- Lead competitor research to inform the firm’s market strategy and maintain a strong competitive edge.
- Develop and maintain profiles, trackers, and assessments of key competitors.
- Coordinate and submit FOIA requests, review results, and synthesize actionable insights for leadership.
- Partner with BD and service line leaders to translate competitive findings into strategic recommendations.
Benefits
- unlimited PTO
- medical, dental, and vision coverage
- a 401(k) matching program
- other wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
