Business Development Manager

Community Association Management•Charlotte, NC

23d

About The Position

At Community Association Management, we believe that communities deserve more than just management — they deserve partnership, leadership, and proactive service. Our WHY is simple: to creatively find solutions and overcome challenges so we can work together to advance the common cause. We are looking for a Business Development Manager who is energized by building relationships, winning new business, and helping communities experience a better way to operate. This is not a passive sales role. We are looking for a driven, competitive, and results-oriented professional who thrives on networking, prospecting, and closing new business. If you are a go-getter who enjoys the challenge of building a pipeline and turning relationships into long-term clients, this role offers the opportunity to make a meaningful impact. About the Role The Business Development Manager is responsible for driving new client acquisition across North Carolina and South Carolina through relationship-based sales, networking, and consistent pipeline development. This role is focused on execution — identifying opportunities, building trust with HOA board members and decision-makers, and closing new business. You will work closely with leadership and internal teams to ensure a smooth transition from prospect to client and support long-term client satisfaction.

Requirements

3–5 years of experience in outside sales or business development with a strong close rate.
Proven ability to prospect, network, and build lasting client relationships.
Demonstrated success managing a sales pipeline from prospecting to close.
Strong presentation, communication, and negotiation skills.
Self-motivated, organized, and results-driven.

Nice To Haves

Experience selling professional services, property management, or related services.
Familiarity with HOA communities, board dynamics, or real estate environments.
Bachelor’s degree in Marketing, Sales, or related field (or equivalent experience).

Responsibilities

Identify, pursue, and close new community association management clients.
Develop and maintain a strong pipeline of qualified HOA prospects.
Conduct discovery meetings to understand community needs, challenges, and goals.
Deliver clear, compelling presentations that communicate the value of our services.
Close new client relationships and coordinate successful onboarding with internal teams.
Actively network within assigned markets to build relationships with HOA board members, developers, attorneys, and referral partners.
Attend and participate in industry events, community meetings, and networking opportunities.
Respond promptly to inbound leads generated through marketing and referrals.
Build long-term relationships that generate ongoing opportunities and referrals.
Maintain a pipeline capable of supporting consistent new business growth.
Track all sales activity, communications, and opportunities within the CRM system.
Provide regular updates on pipeline status, forecasts, and sales activity.
Follow established sales processes to ensure consistency and effectiveness.
Partner with internal operations teams to ensure a smooth transition from prospect to client.
Maintain communication with new clients during onboarding to ensure expectations are met.
Support client retention by identifying opportunities for additional services and strengthening relationships.
Collaborate with leadership and marketing to support campaigns and outreach initiatives.
Assist with the development and refinement of marketing and sales materials.
Provide feedback from the field to improve messaging, positioning, and sales effectiveness.