Business Development Manager

Pioneer Metal Finishing•Tualatin, OR

16h

About The Position

Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today! Overview A customer-focused role responsible for growing revenue with new and existing customers at their assigned operating division. The Business Development Manager role is responsible for identifying prospects, developing opportunities, winning new opportunities, onboarding new projects, pricing new projects, and enhancing existing customer relationships. This position functions in tight coordination with our division General Manager, Sales Executives, and the commercial operations team.

Requirements

Bachelor’s degree in Business, Sales, Marketing, Manufacturing, or Engineering preferred or equivalent experience.
4 – 7 years of experience in; business development / sales / account management
Proven computer skills including Microsoft Office Suite, Microsoft CRM experience is a plus
Experience using lead generation/prospecting tools, ZoomInfo experience is a plus
Proven skills in customer and internal communications.
Must be approachable and highly motivated with a very high aptitude for problem-solving and leading by example.
Must be creative, innovative, flexible, adaptable, and highly organized.
Confidentiality is a must.
Excellent verbal and written communication skills.
Able to travel by car with a valid Driver’s License.

Responsibilities

Business Development
Cultivate new, large-scale business opportunities with prospects and dormant accounts
Cultivate new business opportunities and relationships with assigned strategic accounts
Develop sales strategies targeting key prospects, including an engagement roadmap
Utilize CRM for sales process management, report on opportunity progress via CRM
Prospect for new customer targets; utilizing ZoomInfo as Pioneer’s lead discovery tool
Follow up on quote submissions; progressing opportunities through the sales pipeline
Report on key prospects and new business activity to the commercial, general manager, and executive teams
Participate in marketing activities; including trade shows, open houses, seminars, etc.
Account Management
Develop strong customer relationships, operating as the key customer relationship manager for their division
Grow share of wallet with existing customers; following up on quote requests, managing opportunities/sales process in Pioneer’s CRM
Manage customer forecasts and upcoming order expectations, communicate effectively to internal stakeholders
Coordinate with customer care, account management team(s) to drive customers satisfaction
Develop and communicate at risk issues; hold internal team accountable for action
Host business reviews with assigned strategic accounts
Negotiate customer contracts, quality disputes, etc; balancing customer and Pioneer expectations
Commercial Onboarding
Initiates the Sales, Technical, and Project Planning phase of the Customer Onboarding process necessary to support overall customer growth and operational efficiency.
Serve as internal project manager for all divisional new product onboarding opportunities [including ones initiated by the other sales team members], holding internal key stakeholders accountable and managing communication with the customer
Host customer on-site for pre-production, sampling, etc. prior to program launch
Pricing
Help identify the profitability of products and segments to optimize organizational capabilities and growth of the overall customer portfolio.
Engage with the pricing owner at the division to develop part-specific quotations
Engage customers and prospects in pre-quote qualification to ensure the quotation meets customer requirements
Bring together internal stakeholders for strategic price development
Lead member of the job review team at the division
Develop and maintain a deep understanding of the technical capabilities of the division
Operate as the quote inbox quarterback, pulling in team members for quote request review, kicking out quotes that do not support the divisions' growth objectives
Other duties as assigned.
Secure division revenue targets for assigned division(s), via existing customer growth, new business acquisition, and price increase realization
Manage existing customers' sales variances monthly, supporting the S&OP process
Create and manage pipeline sized sufficiently to support assigned new business sales requirements
Host business reviews [quarterly, semi-annually, annually] with strategic customers
New customer onboarding satisfaction
Opportunity realization “take up” rate, measured as a ratio of invoiced new business sales compared to won opportunity value

Benefits

Medical, dental, and vision insurance (Eligibility begins on day one)
Company Funded Health Reimbursement or Health Savings Account up to $3,000
401(k) plan with a company match
Annual Incentive Program based on business results
Company-paid life and accidental death & dismemberment insurance
Tuition Reimbursement, Career Growth, and Advancement Opportunities
Flexible Spending Accounts
Short & Long-Term Disability
Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
LiveHealth Online, virtual doctor visits
Employee Assistance Program
Paid company holidays
Competitive Paid Time Off program
Next-Day Pay: Don’t wait for payday; access your daily pay the next day!
Employee Recognition and Rewards program
Fun Recognition Events and more!