About The Position

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one-on-one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them. We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward! Job Summary The Business Development Manager – New Business will work to establish and expand IMPACT Group’s footprint by focusing on three main areas: (1) – managing current relationships including cross selling and up selling; (2) – generating new business for IMPACT Group in leadership development and outplacement, and (3) – serving as a subject matter expert in leadership and outplacement to help understand client needs and scope client projects. We are seeking a Business Development Manager – New Business to join our growing team. This role is - nearly fully remote with about 10-15% travel to clients .

Requirements

  • 5+ years of selling experience in selling solutions including outplacement and/or leadership with a strong emphasis on account development and management.
  • 5+ years of selling to Human Resources departments or equivalent.
  • Proven prospecting and business development track record for net new and current accounts.
  • Exhibits a high level of sales professionalism and a strong work ethic as well as being highly motivated and detail-oriented.
  • Has had individual responsibility for revenue goal(s).
  • Comfortable calling on and working with C-level executives.
  • Extensive relationships with mid- and senior-level HR executives.
  • In-depth and up-to-date knowledge and understanding of career management, coaching and leadership development.
  • Understanding of organizational structures, cultures and decision-making processes gained through significant employment history or consulting experience.
  • Strong consultative selling attributes, skills or natural inclination.
  • Works independently, resourceful, enjoys working in a fast paced environment with tight timelines, able to navigate and make decisions in novel situations amidst a level of ambiguity.
  • Comfortable working remotely from an independent workspace or home office.
  • Proficient in Word, Excel, and PowerPoint. and Salesforce'

Nice To Haves

  • Strong entrepreneurial mindset with a desire to grow rapidly.
  • Demonstrated ability to grow sales year-over-year.
  • Optimistic / positive / thrives in a fast paced, high energy environment.
  • Action oriented, willing and able to make decisions.
  • Excellent selling, interpersonal and critical thinking skills.
  • Active listener as well as an articulate and adaptable communicator

Responsibilities

  • Managing current relationships including cross selling and up selling : Carries an individual quota consisting primarily of current accounts with the goal of growing current business and finding new opportunities with each account.
  • Ensures renewal, growth and profitability of assigned accounts by product line.
  • Manages client retention through excellent service and strong internal and external relationships.
  • Interacts with clients on a strategic level and builds and maintains relationships with multiple stakeholders at each client, including high level stakeholders.
  • Develops annual account plans in conjunction with manager and all appropriate internal stakeholders.
  • Works with the Account Management and Operations teams to resolve any customer or client needs.
  • Utilizes salesforce.com (SFDC) to track potential business opportunities.
  • Develops and maintains mastery in positioning and leveraging IMPACT Group services and solutions to customers.
  • Generating new business for IMPACT Group : Sells new business with net new customers.
  • Utilizes conceptual selling and strategic selling principles to target and win business for IMPACT Group.
  • Works with marketing team on following up on qualified leads to turn those leads into customers via targeted outreach and follow-up.
  • Carries an individual quota and seeks out new opportunities to develop IMPACT Group’s presence with new and existing customers for leadership development and outplacement.
  • Creates and implements a territory plan for acquiring new customers in the Region.
  • Utilizes conceptual selling and strategic selling principles, including building relationships with multiple stakeholders to target and win business for IMPACT Group.
  • Prospects for leads utilizing a variety of strategies including leveraging personal networks, LinkedIn, networking events, referrals, etc.
  • Works with marketing team on following up on qualified leads to turn those leads into customers via targeted outreach and follow-up.
  • Utilizes salesforce.com (SFDC) to track prospects and potential business opportunities.
  • Develops and maintains mastery in positioning and leveraging IMPACT Group services and solutions to customers.
  • Serving as a subject matter expert in leadership development and outplacement to help understand client needs and scope client projects : Supports senior client level relationships; makes presentations to clients, establishes credibility through expertise.
  • Serves as a subject matter expert in leadership and outplacement programs with clients.
  • From experience in delivering our workshops and coaching programs, provides examples and stories to help communicate the results and impact of the work we do.
  • Evaluates client needs in conjunction with the leadership and outplacement delivery teams.
  • Proposes existing solutions or when required discusses options for tailored programs in conjunction with the solution expert to meet the clients’ needs.
  • Writes proposals and statements of work detailing leadership and outplacement solutions.
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