Business Development Manager-Indoor Mapping

Michael Baker International•Round Rock, TX

19h•Remote

About The Position

Michael Baker International is a national leader in technology solutions, with its DATAMARK practice providing advanced technologies for local, state, and national government clients. The DATAMARK team specializes in GIS data for public safety and enterprise GIS, offering data-forward, full-service, and configurable SaaS solutions. The company is seeking a senior-level Business Development Manager for its emerging Indoor Mapping vertical. This role involves leading the sales process to revolutionize safety and innovation for all-hazard emergencies, focusing on cutting-edge location intelligence, including indoor mapping data conversion and collection, VSLAM pipeline technology, 360 imagery capture, and digital twin/BIM transformation. The initiative targets critical infrastructure, educational facilities, commercial enterprises, and public safety organizations to enhance emergency response strategies. The successful candidate will identify, qualify, and develop leads into qualified sales across a broad region, leveraging the full DATAMARK® product suite and cross-functional capabilities. This position requires a dynamic leader with strong entrepreneurial skills and people-centered relationship management capabilities, passionate about cutting-edge initiatives and thriving in a dynamic, forward-thinking environment.

Requirements

5+ years of public safety, enterprise GIS, or SaaS sales experience (preference for combinations of these sectors, or related technology sales).
5+ years of experience navigating the full sales process, including prospecting, lead qualification, needs analysis, proposal development, contract negotiation, and closing.
Strong industry experience in Indoor Mapping, technical and public safety sales, enterprise GIS, and/or SaaS solutions.
Experience with Software-as-a-Service (SaaS) sales models and cloud-based technology solutions.
Strong understanding of public safety software and operations; preference for experience with SaaS-based solutions.
Demonstrated knowledge of client needs related to GIS data management, indoor mapping data types and applications, 9-1-1 operations, NG9-1-1 compliance requirements, emergency response workflows, critical infrastructure protection, and public safety priorities.
Ability to deliver value proposition presentations that meet client needs while maintaining NG9-1-1 compliance standards.
Proven track record of exceeding sales quotas and building long-term client partnerships in government, enterprise, or public sector markets.
Outstanding written and oral communication skills with the ability to engage C-suite executives, technical stakeholders, and multi-disciplinary teams.
Exceptional customer service orientation and people-centered relationship management capabilities.
Ability to translate complex technical concepts (indoor mapping, VSLAM, 360 imagery, photogrammetry, digital twin, BIM, geospatial data, NG9-1-1 systems) into layman's terms and compelling business language.
Ability to coordinate effectively with cross-functional project stakeholders, technical teams, internal program staff, and clients.
Strong entrepreneurial mindset and self-starter mentality with the ability to work independently and drive initiatives forward.
Strategic thinking and problem-solving capabilities with the ability to identify and pursue growth opportunities.
Ability to multitask and manage multiple client relationships and sales opportunities simultaneously in a fast-paced environment.
Proficiency in CRM systems and sales pipeline management tools.
Relationship management expertise with the ability to serve as a trusted advisor and client advocate.
Bachelor's Degree in Business, Marketing, Geography/GIS, Public Safety, Public Safety Answering Points (PSAP), Information Management, Computer Science, or relevant field.

Nice To Haves

Experience with relational databases and geospatial data management.
Working knowledge of Esri ArcGIS (Desktop extensions and ArcGIS Online).
Familiarity with indoor mapping data types, VSLAM technology, point cloud processing, or 360 imagery capture methodologies.
Understanding of digital twin platforms and BIM (Building Information Modeling) applications and workflows.
Experience with spatial data conversion and collection processes.
Excellent written communication skills with the ability to prepare professional proposals, executive summaries, and technical documentation.
Demonstrated success in managing complex, multi-stakeholder sales cycles in government/public sector or enterprise environments.

Responsibilities

Develop, maintain, and grow client relationships, acting as a client advocate, educator, and technical expert to execute services and software sales contracts.
Identify, qualify, and develop leads into qualified sales across a broad region, leveraging the full DATAMARK® product suite and cross-functional capabilities.
Serve as a people-centered relationship manager and trusted advisor to clients across commercial, infrastructure, and public safety sectors for Indoor Mapping, VSLAM technology, 360 imagery, digital twin, BIM, and GIS solutions.
Collaborate with technical data team members for client briefings, presentations, analyses, and other forms of communication.
Support project and customer success managers in executing and/or reviewing data deliverables related to indoor mapping conversion and collection.
Engage in day-to-day problem-solving with both clients and internal program staff on indoor mapping projects and NG9-1-1 GIS requirements.
Maintain a comprehensive understanding of the DATAMARK® product suite, including services and software value proposition, indoor mapping capabilities, and GIS data needs of NG9-1-1 systems, with the ability to cross-market and leverage cross-functional solutions.
Effectively communicate with clients regarding indoor mapping data needs, conversion/collection requirements, VSLAM pipeline capabilities, 360 imagery applications, digital twin/BIM integration, NG9-1-1 compliance, and support matters.
Participate effectively in meeting team services and software revenue goals.
Connect/cross-market other discipline services and leverage existing client relationships in search of growth opportunities for indoor mapping and emerging technology solutions.
Work with the Technical Team to provide client deliverables and ensure on-time project execution.
Maintain a strong foundation of technical knowledge in indoor mapping technologies, VSLAM, 360 imagery, photogrammetry, digital twin, and BIM, and develop knowledge of internal and external technical resources.
Remain highly visible in industry roles by attending major conferences such as NENA, APCO, ESRI, NSGIC, and statewide and regional GIS groups as needed.
Identify potential business development opportunities that are professionally challenging and bring recognition to Michael Baker on a local and regional basis.
Provide exemplary leadership and serve as a role model for others, demonstrating a strong entrepreneurial mindset and a self-starter mentality.
Develop client leads and assist team project managers to prepare effective project proposals and contracts in cooperation with regional leads.
Assist clients in identifying funding and procurement options for indoor mapping and digital transformation initiatives.
Ability to travel up to 50%.