Business Development Manager - Economic Development

Tampa Electric Company•Tampa, FL

About The Position

The Business Development Manager - Economic Development is responsible for building effective relationships with local economic development organizations (“EDO’s”), administering activities associated with economic development, and directing and adhering to the economic development riders the company has filed with the Florida Public Service Commission. Responsible for assessing the physical readiness of a site – while making sure all stakeholders are aware of the process and aligned towards the same goals. Responsibility for leading the coordination of resources to respond to potential economic development opportunities within existing and new customer organizations and knowledgeably promote Tampa Electric Company’s: incentives, operations, rates, products, and services to cultivate economic development opportunities within Tampa Electric’s service area. Serves as the customer’s point of contact for interactions with the company, as well as the company’s point of contact for negotiations with the customer. Works to articulate Tampa Electric’s exemplary value proposition and solution offerings to ensure customer satisfaction while balancing the interest of the customer, regulatory agencies, local (EDO’s), and the company’s shareholders. Solicit and maintain favorable contacts with current and potential business customers and representatives of business customers seeking retention, expansion or locating in Tampa Electric’s service territory. Ensure customer satisfaction by understanding the customer’s energy needs, researching and responding to customer inquiries, and developing proposals to serve the business. Develop presentations, proposals, and complete negotiations with appropriate senior personnel. Partner with departments/functions to include Community Relations, New Construction, Communications & Marketing, Regulatory and various departments under Electric Delivery.

Requirements

Bachelor’s degree in Business, Engineering, Marketing or business-related field.
Valid driver’s license and use of reliable personal vehicle necessary to perform field activities anywhere in Tampa Electric service territory.
4 years of experience working with commercial customers with 1 years of recent experience with commercial electric utility rates, programs and services.
Demonstrated knowledge of Commercial tariff agreements and regulatory requirements for the accurate delivery of current economic development incentives, rates and related programs.
Proficient competency in Microsoft Office Suite and computer skills. Emphasis on Microsoft Excel.
Proficient in planning and organizing skills to administer the economic development strategy.
Above average communication skills.
Proficient in performing analysis, writing responses to economic development organizations and customer requests for information.
Deliver effective presentations to internal and external stakeholders.
Above average knowledge of industry programs, service and economic development techniques.
Demonstrated negotiation skills in the areas of contract negotiation.
Knowledge of electric utility infrastructure.
Knowledge of Geographic Information Systems (GIS).

Nice To Haves

Advanced degree in business or related field.
Certified Energy Manager.
Economic Development Certifications from accredited agencies.
Current or prior member of the UEDA – Utility Economic Development Association.
Active certification from the Association of Energy Engineers as a Certified Energy Manager or Business Energy Professional; OR taking & passing Business Energy Professional (BEP) exam within 18 months of performing the duties and responsibilities of this position.
2 years utility program management experience with commercial programs and 2 years direct experience with economic development.
Knowledge of Tampa Electric rates and riders.
Experience of successful negotiation skills.
Direct or indirect contract and/or program management.
Knowledge of TEC Customer Experience programs and services, experience in economic development riders and demand side management programs.

Responsibilities

Draft and develop proposals and streamline company responses to customers, constituents, and economic development organizations.
Enhance relationships by acting as customer’s primary point of contact for Tampa Electric Company (TEC) with industry expertise in our incentives, rates, tariff, construction process, programs and services.
Provide written response on behalf of the Company to business customers and economic development organizations request for electric energy incentives for economic development via Economic Development Rider, Commercial Industrial Service Rider and Special Contracts.
Prepare rate calculations and annual bill estimates.
Prepare internal reports for large economic development projects.
Work closely with economic development organizations to monitor, track and discuss projects and project statuses of all activity within the service area.
Prepare and presents executive level reports as it relates to economic development projects, activities, and strategy.
Work with EDO partners to promote the company's service area as an attractive location for new business expansion through targeted business recruitment missions and attendance at significant national meetings and conferences.
Build relationships with corporate decision-makers, brokers, real-estate attorneys and other constituents that support economic development to determine customer’s primary needs.
Support internal retail economic development strategy, which includes maintaining and enhancing company marketing material, websites, rate calculator and other material and tools required to support these customer projects.
Coordinate monthly sign off and approval of EDR/CISR Discounts.
Prepare the monthly economic development leadership meeting memo and facilitate the meeting and agenda.
Maintain monthly reporting for economic development discounts and projects.
Collaborate with community relations, regulatory, new construction, system planning and account management, by leading internal and customer meetings and driving success.
Collaboratively, support and co-develop strategies and other research techniques to support EDOs in negotiating business development and retention activities.
Support strategic alignment and internal reporting with all company team members that support EDO boards and events.
Maintain database/share-point of projects to track activities and enhance close rate of retaining existing customers and attracting new customers.
Meet with and regularly update Load Forecasting and Project Management of current activity.
Support department and company metrics and EDO metrics.
Support technical training to internal team-members and external constituents.
Support internal “rapid-response” teams to support large projects.
Support teams to enhance the overall process and service to support business development and retention.
Support regular meetings with internal and external key constituents that support economic development.
Report key activity to leadership and supporting organizations, on a regular basis.
Support special projects as assigned, including budgeting, reforecasting and completing interrogatory responses and surveys.
Provide direct support to the Company’s Incident Command duties & responsibilities for storm duty and other emergency response activities.
Lead small projects as directed by leadership.
Lead quick response Teams and other internal Teams to support economic development projects and strategy.
Support, recommend and coordinate company sponsored events, which portray Tampa Electric as the industry expert and bring value to the community.
Includes hosting webinars, lunch-n-learn and other types of internal/external training events, which will also directly impact customer satisfaction in the community.
Support market research efforts to identify market trends, issues and opportunities within assigned segments.
Apply market intelligence to develop business partnerships to identify and aggressively capture opportunities for the expansion of sales or retention of existing business.