Business Development Manager, Craft Coffee

Crimson Cup • Columbus, OH

18d

About The Position

The Business Development Representative – Craft Coffee will play a pivotal role in expanding our network of wholesale and at-home customers. This person combines a love for craft coffee with the curiosity and drive of a true storyteller. They understand what makes high-point coffee special and love sharing that story across conversations, tastings, and digital channels. This role is perfect for someone who appreciates haute cuisine, fine beverages, and artisanal quality, and wants to help others discover exceptional coffee experiences.

Requirements

• Deep appreciation and knowledge of craft coffee - including growing regions, harvest methods, and brewing techniques.
• 2+ years in sales, business development, or customer engagement (ideally in specialty coffee, gourmet food, or beverage).
• Strong communication skills - written, verbal, and digital - with the ability to convey product passion authentically.
• Comfort using CRM tools and digital outreach platforms.
• Self-motivated and goal-oriented, with the ability to thrive both independently and collaboratively.

Nice To Haves

• Experience creating or sharing educational coffee content online (social media, video, blogs, etc.).

Responsibilities

• Identify, pursue, and close new B2B & B2C opportunities within the specialty coffee, foodservice, and hospitality industries.
• Engage potential customers via digital outreach, social media, email campaigns, and in-person tastings.
• Share coffee knowledge - from origin and processing to roast profile and brewing methods - in an educational, engaging way.
• Manage inbound leads and guide them through the buying journey, providing expertise on specific coffees and preparation recommendations.
• Represent the brand at events, and online communities focused on specialty food and beverage.
• Collaborate with marketing to create educational content that highlights coffee stories, farms, harvests, and brewing excellence.
• Maintain accurate CRM records and report on business development activities and results.

Benefits

• Competitive base salary plus commission
• Opportunities for career growth in a rapidly expanding coffee company
• Access to exclusive coffee training and cupping sessions
• A culture that values craftsmanship, curiosity, and genuine connection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed