Caesarstone-posted 10 months ago
$70,000 - $80,000/Yr
Full-time • Mid Level
Columbus, IN
Merchant Wholesalers, Durable Goods

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience. Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada. At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team! In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service. As a sales professional, your tasks will encompass various aspects of sales strategy, including developing effective customer account plans, managing existing accounts, spotting new business prospects, and ensuring a high level of customer satisfaction. This opportunity will allow you to utilize your sales and business development expertise while representing a brand renowned for its excellence in the industry.

  • Manage and nurture existing accounts to cultivate long-term, mutually beneficial partnerships.
  • Maintain an open line of communication with your Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
  • Regularly utilize and leverage CRM for customer tracking, maintaining, analyzing, and managing customer requirements.
  • Maintain existing customer relationships, develop new relationships, and network to grow market share, with accounts of all sizes, through regular customer visits and product knowledge presentation sessions.
  • Develop and execute comprehensive customer / sales plans to drive business growth.
  • Manage projects in the pipeline through quality checks and other follow-up.
  • Monitor and manage appropriate levels of merchandising materials and samples, for assigned customers, in support of the brand and product in your market.
  • Prospect, identify, and pursue new sales opportunities in the premium countertop market.
  • Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
  • Develop and implement effective sales strategies to achieve revenue targets and expand market share.
  • Cultivate strong relationships with customers, architects, designers, contractors, and other key stakeholders.
  • Ensure exceptional customer satisfaction by addressing inquiries, resolving issues promptly, and exceeding expectations.
  • Collaborate with Order Fulfillment team (OFS) and Operations and logistics to ensure high level of customer service.
  • Become an expert on our premium countertop product range, understanding its features, benefits, and advantages over competitors.
  • Skillfully negotiate contracts, pricing, and terms with customers to achieve win-win agreements.
  • Stay updated on industry trends, competitor activities, and market dynamics.
  • Maintain accurate customer relationship and activity records in CRM, prepare regular reports, and present performance metrics to the management team.
  • Analyze sales data to identify areas for improvement and implement corrective measures.
  • Minimum of 3-5 years of successful sales, business development, or account management experience in a similar role.
  • Experience within the building materials, interior design, or construction industry.
  • Previous experience with premium brands or high-end products.
  • Excellent interpersonal and communication skills.
  • A track record of achieving and exceeding sales targets.
  • Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
  • Proficient in negotiating contracts, pricing, and terms.
  • Strong organizational skills.
  • Customer service orientation.
  • Collaborative working relationships.
  • Comfortable with using technology applications, specifically MS Excel and CRM SalesForce.
  • Must possess a valid current state driver license.
  • Competitive compensation, including team result based performance bonus opportunity.
  • Comprehensive benefit package including: Medical, Dental and Vision Insurance, Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability.
  • An Employee Assistance Program that you or your dependents can access.
  • Generous Paid Time Off and Paid Holidays.
  • 401(k) Retirement Plan (with employer match).
  • Internal ongoing educational/training opportunities.
  • Continuous coaching & mentorship.
  • Company car & gas card (outside sales positions).
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