Business Development Manager Automotive Materials Testing Services USA

SGS•Fairfield, NJ

2d•$120,000 - $150,000

About The Position

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential. PRIMARY RESPONSIBILITIES Establish Materials Testing Services in North America (NAM) with focus on the Automotive industry, and VOC testing by organic and acquisitive growth Responsibility for the strategic planning, business planning, budgeting and operational management of Automotive Materials Testing Services in the US. Ensuring operation’s conformance with SGS quality standards, their optimized operational efficiency and adherence to the global Code of integrity and Operational Integrity guidelines REPORTING LINE This position reports to VP Automotive and dotted line to Head of Automotive Materials Testing services. SPECIFIC RESPONSIBILITIES Permanently observe NAM market for Automotive materials testing services, actively listen to customer needs and support regional deployment with a special emphasis on NAM expansion. Support global Testing Services strategy by providing relevant market intelligence, technical support and trainings, especially on chemical (VOC testing) and physical testing. Manage in close cooperation with the US C&P Manager the 17025 accreditation processes for the NAM materials testing operations. Manage in close cooperation with the Global Manager Material Testing Services the OEMs accreditation processes relevant for the NAM materials testing operations. Drive relationships with the management of North American OEMs regarding their test lab accreditation programs in order to grow the number of relevant OEM accreditations for the Materials testing laboratory network Report and keep track of planning and KPIs with focus on customer satisfaction and profitability Perform all duties in accordance with the SGS Code of Integrity. Promote the image, capability and integrity of SGS to our clients. Adhere to all quality and safety requirements of the SGS management system. Perform any other reasonable tasks within the above mission as assigned by the VP Automotive Testing Services Stop any service delivery that may affect the quality / integrity of services and report the situation to higher authority to take action. Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified. This position will require approximately 30% travel

Requirements

Significant (more than 10 years) experience in managing in a senior position related to materials testing laboratory for the Automotive industry sectors; knowledge of the respective quality systems and product/components standards; experience on VOC testing is a plus
Minimum BS. level engineering degree in chemical engineering, mechanical engineering or equivalent qualification
Fluent in English
Knowledge and experience in testing lab processes and organization
Experience in planning and organizational development
Experiences in testing and /or auditing processes and systems
Experience in materials and component standards and OEMs requirements
Training/Learning/Know-how transfer skills
Fosters Innovation - Challenges the way things are done. Allows time for self and others to develop new ideas. Encourages people to think creatively and come up with new ideas.
Thinks Strategically - Understands the internal/external environment impacting future business direction. Clarifies critical priorities to create business value. Assesses potential risks.
Translates Strategy into Actions - Effectively communicates strategy and action plans to others. Agrees on SMART targets/KPIs/objectives that are linked to the strategy. Reviews progress against the defined objectives.
Collaborates Effectively - Goes beyond ‘borders’ to connect with others. Shares information and resources across countries / businesses / teams. Leverages diversity to work efficiently. Seeks out and replicates better practices. Overcomes barriers that inhibit interaction.
Embraces Change - Anticipates the need for change. Seeks out new and improved ways of doing things. Overcomes the barriers to change. Implements change in a timely and effective manner. Champions the importance of change.
Minimum of 3 years of professional working knowledge in Microsoft Office tools

Responsibilities

Establish Materials Testing Services in North America (NAM) with focus on the Automotive industry, and VOC testing by organic and acquisitive growth
Responsibility for the strategic planning, business planning, budgeting and operational management of Automotive Materials Testing Services in the US.
Ensuring operation’s conformance with SGS quality standards, their optimized operational efficiency and adherence to the global Code of integrity and Operational Integrity guidelines
Permanently observe NAM market for Automotive materials testing services, actively listen to customer needs and support regional deployment with a special emphasis on NAM expansion.
Support global Testing Services strategy by providing relevant market intelligence, technical support and trainings, especially on chemical (VOC testing) and physical testing.
Manage in close cooperation with the US C&P Manager the 17025 accreditation processes for the NAM materials testing operations.
Manage in close cooperation with the Global Manager Material Testing Services the OEMs accreditation processes relevant for the NAM materials testing operations.
Drive relationships with the management of North American OEMs regarding their test lab accreditation programs in order to grow the number of relevant OEM accreditations for the Materials testing laboratory network
Report and keep track of planning and KPIs with focus on customer satisfaction and profitability
Perform all duties in accordance with the SGS Code of Integrity.
Promote the image, capability and integrity of SGS to our clients.
Adhere to all quality and safety requirements of the SGS management system.
Perform any other reasonable tasks within the above mission as assigned by the VP Automotive Testing Services
Stop any service delivery that may affect the quality / integrity of services and report the situation to higher authority to take action.
Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.