Business Development Manager - Arizona
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About The Position
The Business Development Manager (BDM) provides superior patient support and customer service via proactive intervention, communication, and patient advocacy as well as providing emotional and educational support to patients and families coping with limb loss and/or a variety of orthotic and prosthetic needs. The BDM should be equipped with a thorough understanding of prosthetics, orthotics, and the medical/healthcare field. The role provides patient consultation, comfort, and guidance through the spectrum of initial patient referral and interaction, surgery, recovery, treatment and rehab. The BDM will provide the highest level of customer/client service to prosthetic and orthotic patients, referral sources, and colleagues through the coordination and administration of prosthetic and orthotic patient care. While interacting with health care providers in the community, the BDM will be responsible for building relationships and building bridges to new opportunities, ultimately building loyal referral patterns. Working closely with Hanger prosthetic personnel, office staff, and Business Development Managers this position holds responsibility for the day to day management of, and communication with, patients, internal team, and health care providers involved in the care of the patients they are managing.
