Business Development Manager, Amazon Hub Delivery

Amazon • New York, NY

4d

About The Position

Are you customer obsessed, results-driven, and a proven sales leader who thrives in fast-moving, ambiguous environments? If so, this role was built for you. Hub Delivery is one of Amazon's fastest-growing Last Mile channels, partnering with small business owners to deliver packages in their communities. As a Business Development Manager (BDM), you will lead a regional team of field-based sales associates responsible for recruiting new Hub Delivery Partners — local small businesses that become a critical part of Amazon's Last Mile delivery network. Logistics operations experience is highly valuable for this role. Ideal candidates bring expertise in network planning, route optimization, capacity management, or last-mile delivery operations gained through roles within Amazon's logistics network (Amazon Logistics, Hub Delivery, Transportation, or Fulfillment Operations) or through equivalent positions with external carriers, third-party logistics providers, freight companies, or supply chain organizations. This background enables effective management of operational metrics, process improvement initiatives, and cross-functional collaboration required to scale logistics networks in fast-moving environments. This is a high-impact, high-visibility role at the intersection of sales, community engagement, and operational execution. You will own regional acquisition targets, build and develop a sales team, and serve as the connective tissue between local communities, delivery station teams, and Amazon leadership. About the team Hub Delivery is part of Amazon's Last Mile organization, built on a simple and compelling idea: local small business owners are uniquely positioned to serve their own communities. Our partners deliver for Amazon customers in some of the most complex last mile environments — and they do it with a level of care and community connection that sets them apart. Joining this team means helping grow a network that creates real economic opportunity while raising the bar for the delivery experience.

Requirements

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
• 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
• 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
• 5+ years of solving problems with technology in the Media & Entertainment Industry experience
• 5+ years of solving problems with technology in the Global Financial Services Industry experience
• 5+ years of solving problems with technology in the Telecommunications industry experience
• 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience
• 5+ years of solving problems with technology in the Energy & Utilities industries experience
• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience
• 5+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• Bachelor's degree
• Knowledge of publisher ad tech stacks and/or advertising technology
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience selling enterprise software or cloud-based applications
• Experience explaining complex technical concepts to various business and technical audiences
• Experience presenting to both technical and non-technical executive audiences
• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements
• Bachelor's degree in operations, supply chain or logistics, or 5+ years of Amazon experience

Responsibilities

• Lead and develop a team of field-based sales associates responsible for recruiting small business owners to become Hub Delivery Partners
• Leverage proprietary technology platforms and tools to identify optimal prospective partner location and deploy sales resources accordingly
• Own regional partner, volume, and cost targets; develop and execute strategies to build pipeline and exceed monthly goals
• Partner with marketing and network stakeholders to align acquisition objectives with volume forecasts and capacity needs
• Hire, onboard, and manage performance and development of your sales team
• Establish and scale best practices for pipeline management, relationship cultivation, and partner conversion
• Design and deliver ongoing sales training to elevate team performance
• Track and report on sales performance through Salesforce; present results and insights to Amazon leadership
• Identify workflow inefficiencies and implement operational improvements that enhance both team productivity and the applicant experience
• Develop programs and initiatives to reach key demographics and expand the partner base in your region
• Role requires ~25% travel throughout region

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level