Cisco-posted 9 months ago
$125,500 - $186,700/Yr
Full-time • Mid Level
Computer and Electronic Product Manufacturing

The successful applicant will be performing work on US Government classified environments, and therefore, must be a U.S. Person (i.e., U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. The successful applicant must have a current US Government TS/SCI Full Scope Poly Clearance. Meet The Team: Cisco's CX Services Acceleration team is passionate about helping customers unlock the full value of their technology investments through Cisco Professional Services. We adopt a “better together” mindset—fueling innovation, sharing insights, growing our services portfolio, and enabling success across the business.

  • Develop strategies, qualify opportunities, and build tailored solutions for customer needs and transformation goals.
  • Convert technical requirements into service proposals, covering scope, pricing, and work statements.
  • Align Cisco architectures with customer priorities for multi-domain engagements.
  • Identify and mitigate risks in solution design and delivery.
  • Lead governance and pre-sales processes with sales, CX delivery, finance, and contracting teams.
  • Ensure smooth transition to delivery by collaborating with guides and leaders.
  • Participate actively in the BDM community by sharing insights and leading initiatives.
  • Act as a subject matter expert in Enterprise Networking and Data Center, including SD-WAN, SD-Access, ACI, NX-OS, Hyperflex, and AI-ready infrastructure.
  • Bachelor's in engineering or science; MBA or Master's is advantageous.
  • 7+ years in IT, focusing on business development, project management, or service delivery.
  • CCNP or equivalent certification.
  • Proficient in Cisco Enterprise Networking, Data Center, cloud infrastructures, automation, and migration strategies.
  • Knowledgeable in Cisco AI-ready infrastructure and security concepts.
  • Strong project management skills with cross-functional leadership experience.
  • Financial expertise in ROI/value analysis and P&L management.
  • Familiarity with Cisco services: High-Value Services, Success Tracks, Guide Care, Lifecycle Services, Solutions Attach Services, and Advanced Services Transaction.
  • Understanding of IT operations models and ITIL frameworks.
  • Experience with Cisco quoting tools, CRM, and deal booking processes.
  • Knowledge of the contracting lifecycle and partner/subcontractor delivery models; contract drafting experience is a plus.
  • Passion for continuous learning both technically and strategically.
  • Outstanding communication, storytelling, and executive presentation skills.
  • Strong customer relationship management and problem-solving capabilities.
  • Ability to navigate ambiguity, prioritize effectively, and thrive in fast-paced environments.
  • Medical, dental and vision insurance.
  • 401(k) plan with a Cisco matching contribution.
  • Short and long-term disability coverage.
  • Basic life insurance.
  • Numerous wellbeing offerings.
  • Up to twelve paid holidays per calendar year.
  • Vacation time off with flexible policy.
  • Sick time off policy with 80 hours provided on hire date.
  • Paid time to volunteer and give back to the community.
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