Business Development Inside Sales Representative

Golden Star Technology•Cerritos, CA

2d•Onsite

About The Position

The Business Development Inside Sales Representative fuels top-line growth by identifying new opportunities, qualifying leads, and strengthening vendor and in-house client relationships. This role combines energetic cold calling, strategic follow-up, and high-level customer support. Balancing the dual responsibilities of a hunter , driving outbound prospecting and new lead engagement, and a sales rep , managing and developing existing accounts, this role plays a central role in our overall sales success.

Requirements

2+ years of experience in business development, inside sales, customer service, or a related role.
Strong critical thinking , problem-solving, and organizational skills.
Excellent communication skills-written, verbal, and interpersonal.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
High level of accuracy, accountability, and customer-service orientation.
Flexible, adaptable, and able to shift priorities with ease.

Nice To Haves

Proven success with cold calling , outbound outreach, or lead management preferred.
Experience with CRMs, ERP systems, or customer portals is a plus.

Responsibilities

Conduct cold calls , outbound outreach, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
Qualify new prospects by identifying needs, budgets, timelines, and decision-makers.
Collaborate with sales management to identify strategic growth opportunities within assigned territories or verticals.
Provide additional business development support, as needed.
Create and deliver customer quotes in a timely and accurate manner.
Process customer purchase orders , ensuring pricing, terms, and delivery expectations are correct.
Manage the quote log , open orders, and backlog reports through internal systems or customer portals.
Track, review, and follow up on open opportunities, quotes, and pending order activities.
Provide additional sales support, as needed.
Serve as a primary point of contact for day-to-day customer inquiries.
Identify customer needs and provide solutions that ensure a high level of satisfaction.
Build strong, trust-based relationships with customers, vendors, and internal departments.
Ensure on-time delivery and order accuracy by coordinating with purchasing, logistics, vendors, and suppliers.