Business Development Coordinator

Nazareth Ford•Nazareth, PA

About The Position

Nazareth Ford in Lehigh Valley, PA is seeking qualified BDC professionals. Nazareth Ford, established in 1982, known as “The Friendliest Dealer in Town,” is the top selling Ford dealer in the Lehigh Valley. Ford takes great pride in the fact that they are known as a friendly, family-oriented dealer with thirty years’ worth of good will and successive generations of customers. If you are looking to launch and grow your career, apply now!

Requirements

Good verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and the ability to multi-task are required
Self-motivated and goal oriented
Ability to hit sales quotas and closing percentages
Must be willing to submit to a drug screen prior to employment
Must have a clean & valid driver’s license

Responsibilities

Oversee incoming leads for sales department
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Responsible for making outbound sold and unsold follow-up calls
Be available to respond to phone AND email inquiries in a professional, well-spoken manner
Meet and exceed goals each monthly and quarter