Business Development Coordinator

New Century Volkswagen•Glendale, CA

1d•$20 - $22

About The Position

New Century Volkswagen is searching for a Business Development Coordinator to join our team. The main focus of this role is to drive service leads and build relationships with potential service clients. The Business Development Coordinator will be responsible for developing and creating new service strategies and managing the service process with clients. This is an excellent opportunity for a motivated individual to join an established service team and develop their career in the automotive retail service industry. Compensation and Benefit s This is a full-time, individual contributor role with a salary of $20-$22 per hour plus tiered bonuses based on "made" or "shown" customers. Employee benefits include a comprehensive health insurance package, 401k plan with matching contributions, employee discounts, and generous paid time off.

Requirements

2+ years of service BDC experience, preferably in the automotive industry
Experience with customer relationship management systems
Excellent communication and interpersonal skills
Strong problem-solving skills and ability to work independently
Ability to create innovative service strategies

Nice To Haves

Bi-lingual in Spanish or Armenian preferred

Responsibilities

Utilize a variety of methods to identify and target new service opportunities
Create and maintain relationships with clients to build trust and increase service
Contact specific list of customers to maintain service appointment
Manage client communication and service pipeline to ensure good customer service
Document all activity and results in the service database and ensure data accuracy
Track customer information, preferences, pricing, competition, and market conditions
Generate service appointments and obtain referrals by attending events and networking functions
Regularly report to management on service appointment made progress and performance