Business Development Coordinator - Goodson Acura

Goodson Acura • Dallas, TX

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About The Position

Goodson Acura, a reputable and established car dealership in Dallas, Texas, is seeking a dynamic and motivated individual for the position of Business Development Coordinator. As a Business Development Coordinator, you will be responsible for identifying and cultivating new business opportunities, building and maintaining relationships with clients, and driving service for Goodson Acura. This is a full-time, individual contributor role with a hourly and commission structure in the fast-paced and exciting auto industry.

Requirements

• High school diploma or GED
• Minimum one-year customer service
• Exceptional interpersonal skills and excellent communication skills
• Demonstrated proficiency in the use of computers, software applications, and technology systems
• Motivated self-starter able to establish and meet production goals
• Time management, professional dress, and behavior are all required for this position
• Friendly and customer service focused
• Proven ability to multi-task

Responsibilities

• Receive inbound and conduct outbound calls to drive traffic for the service department by setting appointments for prospective customers
• Updating and maintaining customer information in database systems
• Following up on customer visits to ensure customer satisfaction
• Ensures the protection of customer information by continually following information security procedures
• Addressing customer concerns and issues or escalating as needed
• Coordinating questions and issues with the appropriate department personnel
• Directing customers to the appropriate department or point-of-contact
• Providing courteous and efficient electronic and phone customer service assistance
• Taking ownership of the customer experience by immediately addressing and resolving issues
• Assisting and coordinating customers to minimize wait time and promote the most effective service method as required

Benefits

• Competitive base compensation
• Commission structure based on service performance
• Comprehensive benefits package including medical, dental, and vision insurance, paid time off, and 401k options
• Opportunity for career growth and advancement within a reputable organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED