Business Development Coordinator / Internet Sales Agent

Champion Chevrolet of Avon•Avon, IN

About The Position

Champion Chevrolet of Avon is one of the region's best dealerships, serving the Avon communities in Indiana. Every employee with Champion Chevrolet of Avon is absolutely critical to its success. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. Our rapid growth and fast-paced environment make this an awesome place to work. Champion Chevrolet of Avon is a family owned and operated business with customer service as our number one priority. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team! Notable accolades: Awarded Dealer of the Year for 2017, 2018, 2022 Awarded Dealer Customer Satisfaction Winners for 2017 - 2022 Support community organizations - Avon Education Foundation and Avon Junior Athletic Association Culture of promoting from within the organization Automotive News 40 under 40 winners are apart of group Stable leadership - Manager Tenure average is 16 years

Requirements

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily