Business Development Consultant - Leith Chrysler Dodge Jeep RAM Wendell

Holman • Wendell, NC

16h • Onsite

About The Position

Holman is a family-owned, global automotive services organization anchored by deeply rooted core values and principles. They deliver the Holman Experience by treating customers and each other as they would like to be treated, fostering positive, rewarding relationships. Holman serves various automotive markets including fleet management and leasing, vehicle fabrication and upfitting, component manufacturing, powertrain distribution, insurance and risk management, and retail automotive sales. Holman is seeking a highly motivated, customer-focused Business Development Consultant to join their team at Leith Chrysler Dodge Jeep RAM in Wendell. This in-store role is crucial for creating and maintaining a productive relationship between the virtual BDC and the Store to increase sales. Holman aims to provide rewarding careers and better lives for employees and their families, hiring, training, empowering, and rewarding exceptional people. The company is guided by a desire to get it right every time and continuously strives for improved diversity, equity, and inclusion. Operating according to “The Holman Way,” the company does what’s right for its people, customers, and the community. Since 1924, Holman has grown from a single Ford dealership into a global automotive leader with over 10,000 employees across North America, the UK, and Germany, delivering a unique range of automotive services.

Requirements

• High school diploma
• Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)
• Strong organizational skills
• 2-4 Years of Customer Service or Sales Experience

Nice To Haves

• Experience in automotive industry a plus
• Experience using CRM tools, Automotive CRM a plus
• Familiarity with dealership operations a plus
• Familiarity with BDC functions a plus
• Experience reviewing and improving processes to increase efficiencies

Responsibilities

• Maximizing Internet Lead and Portfolio Management TO performance
• Facilitate effective TO distribution to Sales Advisors
• Follow-up with TO’s to ensure work-flows have been executed
• Review internal notes ensuring each TO is handled personally and promptly
• Keep daily notes on TO activity to ensure a regular follow up and reporting process
• Be fully prepared for daily appointments
• Confirm appointments prior to arrival time
• Reschedule “No Show” appointments when necessary
• Understand importance and benefits to the retail business
• Identify opportunities to build trust and mutual respect

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement
• Paid sick leave benefit (for part-time and temporary employees in geographic areas with statutory paid sick leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED