Business Development Coach

AlphaGraphics and PostNet Headquarters•Lakewood, CO

9d•$95,000 - $110,000•Hybrid

About The Position

The Business Development Coach (BDC) is a customer-facing, growth-focused role responsible for driving revenue performance across PostNet and World Options franchise locations. Based at Fortidia US headquarters, this hybrid role requires approximately 50% travel to support franchise owners and center teams through on-site coaching, business reviews, and growth initiatives. The BDC serves as a trusted advisor to franchisees, helping translate national strategies into local execution. This role works cross-functionally with Sales, Marketing, Operations, and National Programs to support scalable, profitable growth across both brands.

Requirements

5+ years of experience in business development, sales coaching, franchise support, or multi-location environments
Willingness and ability to travel approximately 50% of the time
Strong coaching, communication, and relationship-building skills
Commercial mindset with a focus on revenue growth and customer value
Ability to influence without authority and lead through partnership
Comfort operating across multiple brands and business models
Solid business and financial acumen, with interest in continued development
Effective presentation and facilitation skills in both group and one-on-one settings

Nice To Haves

Experience working directly with franchise owners or small business operators strongly preferred
Exposure to shipping, logistics, print, or services-based businesses is a plus

Responsibilities

Franchise Business Development & Growth
Coach and support PostNet and World Options franchise owners through regular on-site and virtual engagement
Drive revenue growth through improved sales execution, customer targeting, and account expansion
Support franchisees in transitioning from transactional sales to higher-value, repeat business and key accounts
Promote adoption of core solutions, national programs, and system growth initiatives
Sales Coaching & Enablement
Provide structured, hands-on coaching to franchise owners and center teams, both in person and remotely
Support development and execution of local sales plans aligned with brand and system priorities
Help franchisees improve prospecting, customer engagement, and closing effectiveness
Reinforce consistent use of sales tools, playbooks, and best practices
Cross-Functional Collaboration
Partner with Marketing to align local demand generation efforts with center-level sales execution
Collaborate with Operations to ensure service delivery supports customer and growth commitments
Work closely with National Programs teams to support national and multi-location customers
Act as a field-facing feedback loop, sharing insights to improve programs, tools, and execution
Performance Management & Insights
Monitor center-level performance metrics and sales results
Use data to identify growth opportunities, risks, and coaching priorities
Support franchisees in understanding financial drivers and linking actions to business outcomes
Contribute to reporting, planning, and continuous improvement initiatives